It is important to us that you feel confident about your Stayz experience and trust that the holiday rental you select through our site will meet your expectations.
This assurance protects you for any material differences in the property you have booked (e.g. number of bedrooms, air-conditioning, parking) and the associated costs to you.
Please read the terms and conditions for further details of the agreement.
You must register for the Stayz Rental Assurance once your stay has been confirmed.
Sorry, we were unable to find any future bookings or enquiries made for the email address or booking you entered.
Alternatively, you may not be eligible for the Stayz Rental Assurance. Please read the terms and conditions to confirm you are eligible. If you require further information please contact Customer Support.
First Name - Please provide your first name
Last Name - Please provide your last name
Phone Number - Please provide a phone number, which the owner can use to contact you
Email Address - Please provide a valid email address
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Property Name - Please select a property
Check In Date - Please enter a valid date
Check Out Date - Please enter a valid date
Estimated Cost - Please provide a valid amount
Payment Date - Please provide a valid date. Payment date cannot be after the check out date.
You must agree to the Stayz terms and conditions to submit an enquiry.