Kalbarri Accommodation service acting as agents on behalf of the owner of the property. Owner is the person/s who owns the said property. Guest is the person/s that booked the property and includes any person whom he/she has invited into the property. Relates to the house/villa/unit as “property” on the Check-In Form
KAS represent the owner of the property and advise that in the event that the property is
Full and final payment of the holiday booking is required at least 30 days prior to the commencement of the holiday. If the outstanding balance has not been received by the due date, then KAS reserve the right to cancel the booking without notice and the guest will forfeit the deposit and booking fee. BOOKING CONFIRMATION KAS will confirm any tentative bookings where the full deposit amount of $200 plus an $11 booking fee has been received within 3 days of the booking. Please choose your booking carefully as deposits are not transferable. The balance of your accommodation fee must be paid one month prior to your arrival. SECURITY BOND A Credit Card Usage - Authorisation Form is required to be completed for all bookings to act as a security bond. Any monies owed on unpaid accommodation, excess cleaning, damages or any items found missing will be deducted from the security bond. Please note $500 will be held as a pre-authorisation on your credit card throughout your stay. If credit card details cannot be provided then a refundable security bond of $500.00 cash must be paid. The security bond will be refunded in full after the house has been cleaned and checked, providing there are no damages, excess cleaning &/or missing items, usually within 14 working days after guests vacate. A breach of any of the Terms & Conditions may result in a forfeiture of the bond. An administration fee of $30 will be charged if a bond claim is required to be processed. Please advise any friends who may be accompanying you. CANCELLATIONS All cancellations are to be received in writing either by mail, fax or email and will only be refunded when the premises are fully relet for the same period at the same time. All cancellations will be subject to a $33 cancellation/handling fee. No refunds will be made for early departures or refusal to stay at a booked property. KAS will not be held responsible should the accommodation not meet the expected style or expectation required H:\ACCOMMODATION PROPERTY MANAGEMENT\ACCOMMODATION LETTERS AND INFO\KAS New Terms & Conditions 2010.doc 1 of 4 22/02/2011 PAYMENTS Can be made by cheque or money order made payable to Ray White Kalbarri, credit card or direct into our bank: Name of Account: Ray White Kalbarri Trust Account Bank: Commonwealth Bank - Geraldton BSB: 066 512 Account: 10545059 A fee of $35 for dishonoured cheques will be made payable. OFFICE HOURS KAS office hours are 9am to 6.00pm Monday to Friday and 9am to 4pm Saturday and Sundays. Keys will be available to be collected after 2 pm on the first day of your booking from the KAS office. On arrival guests will be required to provide a driver’s licence/ photo ID and credit card details to register and pick up the keys to the property. If you intend to arrive after hours, please notify the office. Under no circumstances will keys be left out without prior arrangement, full payment of rent and organisation of security deposit and pre-signed registration. KEYS COLLECTION ONE Set of keys only will be made available upon arrival. Keys are to be returned to the KAS office by 10am on the day of your departure, unless prior arrangements have been made. You may be charged an extra days rent should the keys not be handed in on time. CHECK IN TIME Unless arranged in advance with KAS, Check-In Time is 2PM. If you are checking in during office hours, please come into the office to collect the key. If you arrive outside of office hours, please call our office prior to your arrival to make alternative arrangements for the key. DEPARTURES Check-Out Time is 10AM. Late departure without prior approval may result in a partial forfeiture of the security bond. If departing during office hours please bring the keys into our office, otherwise please leave them in the Key box through a slot in the office door. PETS Dogs and other pets are not allowed under any circumstances in most properties, unless approved by KAS and/or the property owner in writing on our website and an additional refundable pet bond of $200.00 has been paid. Pets must be kept outside at all times, in accordance with Health Authority Regulations. WHAT TO BRING All properties are fully self contained; however please note that these houses/villas/units are not serviced. In some properties you will need to provide your own linen (Check on the internet) and any items that are used on a daily basis such as food, rubbish bags, dish washing liquid, soap, shampoo, toilet paper and any other toiletries or cleaning products. Kalbarri has 2 supermarkets where these items can be purchased if required. They are open seven days per week from 6.30 am to 6.00pm. Please note that these supermarkets have a no plastic policy, therefore you will need to bring your own shopping bags or purchase them from the supermarket. LINEN & TOWELS UNLESS OTHERWISE STATED the accommodation rate includes the supply of all linen. This includes pillows, blankets or doonas, bed sheets, bath towels & bath mats, and tea towels. Beach towels are not included. Please note that none of our Holiday Accommodation is serviced.
NUMBER OF GUESTS For the safety & comfort of both tourist and local residents, the Shire of Northampton has implemented Licenses for all Holiday Homes. Each license indicates the number of people, vehicles, boats and trailer allowed at each property. The number of guests occupying the property for the holiday must not exceed the number specified in our advertising. If for any reason there is a change to the number of guests occupying the property, then KAS must be informed immediately. H:\ACCOMMODATION PROPERTY MANAGEMENT\ACCOMMODATION LETTERS AND INFO\KAS New Terms & Conditions 2010.doc
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Maximum guests are the total of adults, children and infants combined. Infants under the age of 3 yrs need not be included within the number of children at the time of the booking.
Guests are not permitted to host parties or functions of any kind while staying at the holiday home.
Please read these Terms and Conditions carefully as these conditions determine the basis on which all bookings with KAS are accepted
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sold or no longer available for holiday rental, your booking may not be honoured. Should
this occur, we will make every effort to find alternative accommodation otherwise all
accommodation monies paid will be refunded in full. We do make every endeavour to
ensure your booking is secure and find you alternative accommodation if this occurs
however there are situations that occur from time to time that are beyond our control.
FINAL PAYMENT