4 BR - 4.5 Bath - Sleeps 12- Mountain Views
Bear Tracks Cabins
No refunds for cancellations made after payment is made
Ellison’s review 7/11-15/19
Love the cabin. Beautifully decorated. We had trouble with the large jetted bath tub the water just dripped. It was hard to stop it up we pulled a massive hair ball from the drain and the mat in the tub was dirty underneath. The ice maker in the main kitchen did not work. But overall a great place.
Nice cabin but needs TLC
The ease of rental was great but needs TLC and owners/management was what I consider rude when letting them know of issues. Upstairs air did not work upon arrival 85 degrees upstairs, air hockey table did not work, dead mice in living spaces daily, lower deck needs to be cleaned and open enclosed porch downstairs deck was clearly a junk room with old workout equipment and storage and should be locked along with what are clearly other rooms locked downstairs. Downstairs kitchen is not stocked at all so bring your own stuff if someone will be using as there are no cups, silverware, plates etc. Overall the house could be amazing and worth the price but for what it is at the moment and the responses you get from number you are told to text with issues I would not stay again. When told of issues air was the only one they addressed the following day and apparently the company is familiar with he home so a permanent fix rather than a bandaid fix would be a better option. Devoted air hockey family and very disappointed by non working table and told nobody complained before so nothing they would or could do. Glad to hear we found dead mice daily cause that means pest control is working-not really what you want to deal with on vacation is stepping on mice when you wake up or walk on stairways and then disposing of. Last but NOT least-warning hard water and no pressure! Amazing bathrooms but if someone flushed a toilet in the house be warned your shower will lose all water as there is not enough water to run any two amenities at once ( bath,shower,toilet, sink, washer, or dishwasher) which highly inconveniences a large family).
I guess i will say thanks for taking the time to leave your thoughts on your rental of this fantastic upscale property, although we feel some of it is not factual. The guest did contact us about the upstairs heat pump air conditioning, there is a full heat pump unit for each level of the vacation home, we did send someone out immediately, and they fixed the problem immediately. The guest mentioned the hvac repair man being there before, he has been to many of our properties before, and has done repair work for us for many years - so of course he knows us as we have many, many rental properties in the area. We dont agree with this guests observation of us beimg hard to get hold of - they notified us of air conditioning trouble late friday and it was fixed first thing saturday morning - so that doesnt make sense. And I would think that a dedicated air hockey family, not really sure what that is, but would know to plug in an air hockey game, which they did not. The water pression mentioned in the home is not correct, and unless they had every shower and every other faucet in the large home on at the same time, there is no explanation for that. And I won’t even address the mention of mice, because I simply do not believe such an outrageous claim, and I am confident if they had that issue based on their other responses, they would have called us. this is a very popular property, because of it’s very private location, wonderful upscale, large vacation home and absolutely fantastic mountain views, it has been rented almost every day of the summer and no other guest has mentioned any of these issues, as a matter of fact the guest after these left an across the scale ten star review on another one of our rental sites.
A little too far out of the way
The cabin matches the pictures. What you don’t see is the steep driveway with little room to maneuver a vehicle larger than compact.
Steep stairs down to the bedroom, family game room, hot tub and steep stairs up to 2 bedrooms on the upper level. Not recommended for young children or those not accustomed to climbing stairs.
Clean but not resort clean. Had to clean the oven before use. Had not received a deep cleaning in quite a while. Bathrooms were clean except under the seat. Not enough towels. Master bath did not have towels. The whole place needed dusting. Cleaning service is hitting a few things but only light highlights. A deep cleaning would bring it back to picture quality.
The barbecue grill was unusable.
If you like being away from it all, it is great.
Beautiful Christmas Cabin
Amazing cabin. Kitchen well stocked with small appliances and pots and pans. Plenty of space for a large family. A game room. Beautiful view.
Beautiful cabin, beautiful location!
Beautiful cabin! We loved everything about it. The kitchen was by far the best stocked kitchen we have ever seen. Perfect for our Thanksgiving dinner. Location was beautiful! Plenty of space for our extended family. Rooms were spacious and beautifully decorated. We thoroughly enjoyed our stay!
Nice place but....
Hard water with no warning in literature. 30 minutes to PF. Not terrible but a little out of the way. Not terrible but not great!