GuestReady - Imperial Kimono - Lordelo do Ouro e Massarelos

3 bedrooms2 bathroomsSleeps 595 sq m

Popular amenities

Dryer

Check out the area

Porto, Porto

Casa da Musica15 min walk
Ribeira Square4 min drive
Porto Historic Center5 min drive
Porto (OPO-Dr. Francisco de Sa Carneiro)19 min drive

This is the WORST experience I’ve ever had, a total nightmare! The property management company won’t answer phones, not ...

Oct 3, 2023

Rooms & beds

3 bedrooms (sleeps 5)

Bedroom 1

1 Single Bed

Bedroom 2

1 Double Bed

Bedroom 3

1 Queen Bed

2 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Spaces

About this property

GuestReady - Imperial Kimono

Welcome to our home!

Centrally located to enjoy everything the city has to offer!

In this apartment, up to 5 people can sleep comfortably.

Free WiFi is available in all areas of the apartment.

Towels and bed linen are provided for your stay.

Service is available 24 hours a day, 7 days a week for your convenience.

You can store your bags free of charge at the Welcome Center.

Guests have access to the entire property.

We are GuestReady, a property manager, and we want to ensure your stay will be as smooth and comfortable as possible. We are available 24/7 should you need any assistance during your stay. Kindly note that this is a personal home so please take good care of it as if it was your own.

Porto is a coastal city in northwest Portugal known for its stately bridges and port wine production. In the medieval Ribeira (riverside) district, narrow cobbled streets wind past merchants’ houses and cafes. São Francisco Church is known for its lavish baroque interior with ornate gilded carvings. The palatial 19th-century Palácio de Bolsa, formerly a stock market, was built to impress potential European investors.

Bus stop: Casa das Artes (5 min walking).

Before your check-in we will send you your check-in options and where to pick the keys. Please note that personal check-in with a concierge has a cost of 10€, pending on availability.
There is a zero-tolerance policy for smoking in the property. If our team discovers any evidence that this rule has been breached (e.g., smoke smell, ashes, butts, etc.) we fully reserve the right to charge a €200 EUR smoking fee, at minimum.
Please note that for stays longer than 30 nights a fair use policy of the utilities will apply with a limit of 80€ included.
We provide the basic amenities for the first use: samples of shower gel, shampoo, soap, toilet paper, kitchen roll, sponge, dishwashing products and bin bag.
Extra keys: 20€ (extra pair of keys when available, lost keys or service to open the door during your stay)
Extra cleaning with linen: price of a cleaning fee
Extra Clothing: 30€ (Towels and sheets for 2pax i.e when sofa bed is not included)

Property manager

GuestReady

Languages

English, Portuguese

Amenities

Dryer

Kitchen

Washer

Air conditioning

Barbecue grill

House Rules

Check in after 2:00 PM

Minimum age to rent: 18

Check out before 11:00 AM

Children

Children allowed: ages 0–17

Events

No events allowed

Pets

No pets allowed

Smoking

Smoking is not permitted

Damage and incidentals

You will be responsible for any damage to the rental property caused by you or your party during your stay.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Property Registration Number 29037/AL

About the area

Porto

Located in Porto, this apartment is in the city centre. Livraria Lello and Porto Cathedral are notable landmarks, and the area's natural beauty can be seen at Matosinhos Beach and Espinho Beach. Porto Botanical Garden and Crystal Palace Gardens are also worth visiting. Make sure you don't miss outdoor adventures like hiking/biking trails and cycling.

Porto, Porto

What's nearby

Vila Nova de Gaia - 6 min walk
Casa da Musica - 15 min walk
Ribeira Square - 4 min drive
Porto Historic Center - 5 min drive
Porto Cathedral - 6 min drive

Getting around

Coimbroes Station - 6 min drive
Francos Station - 16 min walk
Porto (OPO-Dr. Francisco de Sa Carneiro) - 19 min drive

Restaurants

bbGourmet Maiorca - 1 min walk
Porto Palacio VIP Lounge - 8 min walk
McDonald's - 9 min walk
Alicantina - 9 min walk
Maria Dentada - 5 min walk

Frequently asked questions

Is GuestReady - Imperial Kimono pet-friendly?

No, pets are not allowed at this property.

What time is check-in at GuestReady - Imperial Kimono?

Check-in begins at 2:00 PM.

What time is check-out at GuestReady - Imperial Kimono?

Checkout is at 11:00 AM.

Where is GuestReady - Imperial Kimono located?

Located in Lordelo do Ouro, this apartment building is within a 15-minute walk of University of Porto and Casa da Musica. Ribeira Square and Porto Historic Center are also within 3 miles (5 km). Francos Station is 16 minutes by foot and Encosta da Arrábida Stop is 19 minutes.

2.0

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

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2.0/10

Cleanliness

4.0/10

Check-in

2.0/10

Communication

6.0/10

Location

2.0/10

Listing accuracy

2/10 Terrible

Verified traveller

3 Oct 2023

Disliked: Cleanliness, check-in, communication, listing accuracy

This would be your worst nightmare, look elsewhere!

This is the WORST experience I’ve ever had, a total nightmare! The property management company won’t answer phones, not even the emergency number ( and we had one )! There’s mold all over the place. They only do surface cleaning; baseboards, walls in kitchen, doors and bathrooms have probably never ever been cleaned. There are tons of stains on the mattresses, pillows, couch and rug. The one light in the living room is just barely hanging on to the ceiling ( has come loose and no one has fixed it ). You will get one key, one set of sheets and towels, unless you insist on more, which we did since we were going to be there for 19 days. They will not return calls or respond to e-mails, even from VRBO. The only thing this might be suitable for would be young kids going to party. I’m pretty easy to please, but this was so disgusting, and since I had surgery while there and my friend had Covid right away, neither one of us was well enough to pack up and move, but we should have!!! This is way overpriced and customer service is the worst I’ve ever experienced! I have photos and a list should the owner be interested.

Stayed 19 nights in Sep 2023