4/10 Poor
Andrew C.
15 Aug 2023
Disliked: Cleanliness, check-in, communication, listing accuracy
Dirtiest place we have ever stayed
This accommodation was discussing. It was dirty and the host did not seen to care. We received an email the day before we were due to arrive about gaining entry to the apartment but only because we had sent a message asking for it. The advice was to ring her when we arrived and she would let us in. We arrived with a tired child and called the number several times but it went to answering machine. Finally got hold of her and she said she was inside just come in. Now this was a hotel WHICH I can add did not say that when we booked only that it was a Corporate Apartment because we would not have booked it in the first place. We went in and she took us upstairs and left us with no key or how to lock the door. Nor did she advise the day before on the message that they were having a function as well as all the locals in for a rugby match on the TV. So we had loud music on one of the rooms and yelling and loud cheering in the other room. She advised it would be all over by 10pm but at 11.30 pm it was still going. I opened the fridge to put food in and it was not only not on but was full of mould and appeared not to have been used in a long time. There was no toilet paper in the toilet and in the bathroom the toilet he wee and paper in it and bits and pieces of used soap and half empty bottles. The towels were the size of large tea towels and paper thin. The Kitchen had dust and dirt over all of the services and a ash tray full of butts and water outside the window.
Andrew C.
Stayed 1 night in Aug 2023
