- english, french, spanish
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Great location but lots of things were wrong and/or missing
The location of this apartment was the selling point; we were literally a one minute walk away from tons of bars, cafes, restaurants, a Monoprix (which is like Paris' Target), and a shopping strip. The metro was a block away. The apartment itself was a major disappointment, especially because this was our first time booking through this site. All of the linens were wet the first evening from the cleaning lady washing them 30 minutes before check in time. There is no dryer in this apartment so linens were hanging off doors and shelves, creating a stuffy and mildew smell since it's such a tiny place. We basically had to just hope that the linens would be dry by the time we got back from dinner. We informed the host and while his communication was fast, he did not show any urgency. He told us to buy linens from the market and we'd be refunded. This was an unacceptable response. Over the course of the next few days, we steadily discovered that so many basic things were missing. The kitchen did not have a garbage can, so we were forced to place snacks and empty bottles on the counter tops until we took them out the next morning. The kitchen was equipped with dishes but was missing dish soap. The cleaning lady left us one pack of toilet tissue, which was gone by the middle of Day 3 (we are two females who booked this apartment. One of the lamps in the bedroom did not work. We were not provided with instructions on how to fold the sofa bed back up during the day time so we weren't walking over eachother whilst getting ready for our day. Other things that were missing that would have been good to have were spray for the bathroom, another mirror besides the one in the bathroom, hand soap, and paper towels to wipe things down when we were done with them; specifically the bathroom. The sink's faucet had a problem and would leak water as the water was running. The main pole in the shower that held the shower head was loose and at one point, caused the shower head to fall and hit me in the face. The only thing we liked about the apartment was its location. Besides that, we were dissatisfied with this stay and would not book this again.