2/10 Terrible
Scott
18 Mar 2023
Liked: Cleanliness, amenities
Disliked: Communication
When you book this through Expedia you are getting a VRBO condo owner. Our owner cancelled the first 3 nights of our 7 night stay the day before we left. We paid months in advance and lost nearly half our vacation. It cost more to stay in the Holiday Inn than our original booking because the Players Championship was on that weekend. You are never informed of these things upfront. You will have no recourse if the owner decides to use the property at the last minute.
Also, they are in the middle of rebuilding building #2, so if you get #1 or #3 it will be noisy from 7am till 7pm every day. The quality of the place is good, but they are playing Jenga with the services. The exquisite coffee maker in the front lobby has been replaced with a comical Flogers machine. The same feel permeates the wider resort.
Scott
Stayed 7 nights in Mar 2023