Exclusive Duplex Penthouse Opposite The Casino
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About Madeira Direct
Madeira Direct have been managing holiday rental properties on the island of Madeira since 2006. We only look after apartments and villas that meet the most exacting standards - a lot of which we have looked after on behalf of private owners for a decade or more. Madeira Direct has a 5* rating on Trustpilot.
Madeira Direct purchased this Apartment in 2014
Why Madeira Direct chose São Martinho
This has to be one of the most outstanding apartments on the island. Absolutely no expense spared.
100% refund if cancelled at least 60 days before arrival date.
Lovely place to base your holiday
It has everything you need including sharp knifes which is unusual for a holiday property. Well situated for centre of Funchal. But being Madeira it is top of a hill. Also it is on a busy road, but the double glazing is so good when the doors are closed you can hardly hear it.
Delighted you enjoyed your stay. The building is very new, so the double-glazing is to the latest standard. There is of course air-conditioning internally. Never really thought about the knives!!!
Lovely apartment with a great location convenient for bars and restaurants
Will definitely be coming back to Maderia !
We enjoyed accommodating such delightful guests and would be very happy to see them again if they chose to return.
A beautiful apartment in an excellent location
This is our second stay here. It is a great base from which to explore the island and Funchal. The apartment is extremely well equipped and comfortable with the added bonus of a lovely swimming pool. Peter the manager is very helpful with any queries - when we hired a car he very quickly sorted out the remote key for the garage. Rita is also very helpful and greets you on arrival. Would definitely like to return again.
Excellent location. All mod cons
This is a very prestige development, with only a few apartments - very expensive I guess! Judging by the lack of people round the pool most must be owned by absentee landlords - we only saw another couple on one occasion.
The apartment was spacious and very well furnished, with everything that you would expect from one at the top of the rental price range. The best thing was the proximity to the town centre - we walked out every night and never ate a the same restaurant. Highly recommended - the is a good chance we will return next year.
We are delighted you enjoyed your stay, and we look forward to seeing you again.
Top class accommodation
This is the first time we have stayed so near the city centre - we normally stay out at the Lido. We loved the location - just a 5 minute walk into Funchal. So many places to eat and drink we were spoilt for choice. The apartment was very well prepared and spotlessly clean, and the local manager, who met us, very helpful and informative. In terms of facilities, everything was available and of the highest quality.
Nearly everybody loves the location - nowhere is more convenient for the city centre. The facilities are fully comprehensive, even if one set of guests couldn't find everything!) and the apartment always meticulously prepared.
Thanks for the positive feedback, and delighted you enjoyed your stay.
Nice apartment in good location but I wouldn’t stay there again.
This is a nice and well located apartment however our experience was very disappointing. On the second day there was a foul smell in the living area. After a couple of days and without help from the manager we figured out that it was the aircon. From then we turned it off and did not use the living areas of the apartment. On our final days the hot water did not work and the bedroom air conditioning failed. Other tips for the largely disinterested manager of this apartment are: there is an iron but no ironing board, there is no hairdryer, and what kind of apartment has no rails or hooks for towels? Other annoyances indluded: only being provided one lift key among four of us (apparently the last people lost the spare) with the very helpful suggestion that we just climb the three levels of stairs; and being charged 40 euro to leave our bags before the check in time.
We loved Madeira and will come back just not to the Madeira Apartments.
Our first response when reading this review was to contact HomeAway and ask them to remove it as it factually incorrect. Unfortunately they were not able to do this so it is necessary to respond to the complete fictions contained in this review.
Firstly, regarding the smell, we were not informed about this until a few days before departure and our representatives attended on a number of occasions, checking both the apartment and the locality. We could find no unusual smell at all.
Secondly, the guests decided, in their wisdom, and against our advice, to leave the air conditioning running permanently at maximum, but with all the windows open. This eventually resulted in the air-conditioning and hot water system breaking down (maybe this created a smell briefly?) and an engineer having to attend at considerable expense.
Thirdly, there is, and always has been, an ironing board - the guests were shown this when they arrived. Likewise there is and always has been a hairdryer - again the guests were shown where this was when they arrived.
Fourthly - and this is the only correct observation - there was only one card for the lift. Unfortunately they have to be individually programmed and sent from the mainland - two more have arrived since the guests left.
Fifthly - "no hooks". There are hooks everywhere you would expect them, but they are "designer" hooks that need folding out. We have never had a guests who has with this concept before.
Finally, the €40 was not to "drop their bags" - it was for an early arrival, seven hours ahead of the official check-in time of 16.00, and the guests were able to enjoy the full extra day at the apartment and the pool.
We are pleased that you enjoyed Madeira, and we are equally delighted that you will not be booking with us again.