Southern Vacation Rentals
Best location and loved the decor
We had a great stay and enjoyed every moment. The only thing we wished different would be having some staples like salt and pepper or paper towels or coffee filters available. It was hard traveling in from out of state and having to run and get these things in multiple trips. Overall we loved our stay and would gladly return and use this rental again!
Stay could have been better
I really appreciate the prompt action that the team provided for any issues we had but it could have been avoided. we had the below issues with our stay
1. As soon as we walked into the apartment the main door lock broke on us. The reason was we kept the door open as we were moving the luggage in and the auto lock mechanism made the door lock. which on a really windy day caused the door to close with force and knock the lock out of its place. looking at the door it looked like it has happened multiple times. I had to wait for 20-25 mins on the call to connect to the helpline person to ask someone to come and fix it. The repair person tried to disable the autolock and could not make it work.
2. The AC unit was really loud and close to bunk beds and two bedrooms. It made loud noise thorough out the night and we had to ultimately shut it off.
We put in a complaint about it too. The AC is also not balanced .. the master bedroom was getting really cold while the main hall was warm. We had to sleep with the main bedroom door open all night, after our first night's experience.
As a side note it will be good to display some instructions in the apartment on where to dispose trash, leave wet towels
We were not sure where to throw the trash so we went to a common trash disposal bin a mile from the hotel and threw it there. the apart mentioned trash chute which we could not find.
Thank you for this feedback Virender. We do apologize for the issues you experienced during your stay and appreciate you taking the time to report them. The deadbolt was damaged when it slammed and thankfully we were able to quickly repair it. We also checked the AC while you were in town and did not find an issue with it and unfortunately we have not been able to recreate the issue. However we can happily report that no other guests have had any issues with it! We hope to see you again in the future!
Your Southern Team
Love the room
Love the room. Only downside is the washing machine and dryer are way too small for this 3 bedroom unit.
Thank you for this review Jennifer. We are so happy to hear that you enjoyed your vacation! The washer and dryer are the largest that will fit into the property and we do hate that it effected your vacation. We hope to see you again soon!
Your Southern Team
Amazing place to stay. Great family fun
Hello Gerry! Thank you for your review! We are happy to hear that you enjoyed your time at Water's Edge in Fort Walton Beach!
Checkin was a breeze the remodeled condo was awesome. Master room bed was very comfortable and condo has great access to beach on bottom floor.
Thank you so much for providing us with such a positive review of Water's Edge #118. We are delighted to hear that you had such a wonderful stay with us. And we truly appreciate you choosing to stay with Southern Rentals & Real Estate. Please come back and visit again soon!
The Southern Team
Thank you for your review, we're glad you enjoyed your time here!