2/10 Terrible
Shara J.
18 Mar 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
DO NOT STAY HERE.
DO NOT RENT THIS PROPERTY OR ANY PROPERTY FROM THIS HOST. THE HOST’S UNIT LOOKS NOTHING LIKE THE PICTURES LISTED. The host used pictures from another unit and used them for her VRBO listing. I made the reservation in early January for a mid-March stay. Once we checked in and realized it wasn’t the unit pictured, I communicated the issue to the host. She acknowledged, in writing, that the unit my family and I stayed in was NOT the unit pictured in her listing along with an excuse that she forgot to update the pictures; that’s why we got that rental and not the rental pictured. She never once communicated to me that my family and I would not be staying at the rental pictured UNTIL after we checked in and I communicated the issue to her. The original reservation was for six days and five nights. We checked in late, so we stayed the night there and left the next day. The host charged me more than half to stay at a completely different unit for one night. The host is a fraud. Don’t be another victim.
Shara J.
Stayed 1 night in Mar 2024
