2/10 Terrible
Janis L A.
28 Apr 2025
I'm not a complainer but....
I've stayed at plenty VRBOs and I'm not that much of a nitpicker, but when I've had enough of a bad experience with a VRBO, I will comment. The Sunstone is advertised as a cute retreat with primary colors that put you in the mind of orange creamsicles. We stayed in the upstairs unit. The decor is cute. I will give it that much. But NO HOT WATER and NO HEAT are major issues! Plus the vomit smell from the carpet in the stairwell leading to the unit. There were no washcloths provided. When I asked the host about them, he referred to two makeup cloths in a basket in the bathroom. I was staying with my two daughters so I guess we were to share the two makeup cloths between the three of us! With that lackluster response, I was sure asking for hot water and heat for a 43 degree night would get me nowhere with the host. Luckily there was the stove and an unusual looking portable heater in the faux fireplace to keep us warm. We only stayed two nights. There was someone staying in the lower unit working on the house. Maybe with more repairs and remodeling, the place could be nice again. But I will never stay there again.
Janis L A.
Stayed 2 nights in Apr 2025