Condo, 3 Bedrooms + Convertible bed(s), 3 Baths (Sleeps 6-8)
About Randy Truckenbrodt
We have rental properties at Fairfield Glade, TN, New Buffalo, MI and 4 condos/townhomes at Fairfiled Glade, TN.
Randy Truckenbrodt purchased this Condo in 1996
Why Randy Truckenbrodt chose Orange Beach East
My brother owned real estate in Gulf Shores and introduced us to the Gulf Coast and their white sand beaches.
What makes this Condo unique
Dolphin watching in the river from our balcony, walking on the beach, great restaurants and golf courses and of course, The Florabama.
Pool / Spa
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property that is caused by you or your party during your stay.
No pets - No visitor pets allowed-the fine is $250/day.No visitor pets allowed-the fine is $250/day.
No smoking - No smoking aloowed in the condoNo smoking aloowed in the condo
Max guests: 8
Minimum age of primary renter: 25
Not as advertised
Booking of the condo was very easy, unfortunately after driving 14 hours (and had another party in another unit in the same building) we realized that it was not handicapped accessible as advertised and my uncle could not get into the restroom. Contacted the owner, who did offer to completely refund us our money but there we sat with another group 14 hours from home and no place to go. Owner then rented a wheelchair that he was sure would go through the doors, they didn’t until we took off the door to the bathroom. No bars in the bathtub so my uncle had to take sponge baths all week. The dishwasher had bungee cords holding the rack in and the door would just pop open getting the floor wet, making it unusable. Owner let us know this a few days after we checked in. Owner sent a text message to me (I believe he meant to send this to someone else) letting someone know that they “have no bars for invalids to get in or out of bathrooms and showers. Time to remove any mention of handicap accessible.” The location was great, loved having access to the bay and ocean and highly recommend unit 2E but unfortunately can’t recommend this unit or owner. Last I checked it still states handicap accessible :(
I am fully accountable for telling you that the unit is "wheelchair accessible" while I didn't take into account whether or not the doorways were wide enough to accommodate a standard wheelchair. But I did tell you that the bathrooms are not set up in any special manner so that should not have been a surprise. And I removed the term "wheelchair accessible" from the property description when I returned to the office on the day of your review.
We are working to resolve the dishwasher issue and are very sorry for the inconvenience that it caused. The owner responded to your concern immediately by calling Sear's repair services. But Sears has been very unresponsive and it has taken 4 scheduled repair visits so far. Twice Sears did not show up and rescheduled two weeks later. The parts have finally been ordered and the repairs are expected to be completed on Sept 11.
The owner has been renting this unit for 25 years and we have had people with disabilities rent the unit without incident. This was the first time we had someone totally wheel chair bound. He worked with you to resolve your issue in several ways: 1) he offered you a full refund to stay somewhere else but you declined, 2) when you were in Walmart he went online and found a special chair that he was willing to purchase but unfortunately that store did not stock the special chair and you declined the offer to pick it up at a later date, and 3) finally he rented you a specialized wheel chair. We can understand you not recommending the unit for your uncle's situation but we don't feel it is appropriate to not to recommend him as an owner.
Thank you so much for taking the time to voice your concerns and we sincerely hope that this information will aid future guests.
Assistant to the owner, Randy Truckenbrodt
Best of both worlds
We love staying at Dolphin Harbor! You have the gulf directly across the street and Ole river in your back yard. You can't go wrong with this rental!
Thanks so much for your review, Melanie. We hope you will rent again with us in the future.
First Orange Beach visit
Great condo, lots of room, great location. Easy to work with rental company and manager. We had a wonderful vacation!
Thanks, Tanya. We appreciate your review.
Wonderful place to stay.
We have been staying in the Orange Beach area for many years. This is a wonderful unit, that had everything we need. Would definitely stay there again!
Thank you, Joyce!
We enjoyed our stay. The condo was more than enough room for the 5 of us. The kitchen was stocked with pots and pans and spices. The beds were super comfy and the bathrooms were spacious. The condo also had beach chairs, a couple (cheap) umbrellas and a few toys which was awesome not to have to bring. The short walk across 4 lanes wasn’t a big deal and the beach wasn’t terrible far. The balcony view of the bay was great. We felt very safe and to ourselves, we never heard a neighbor. A few things that would have been nice would have been to have a little more toilet paper and paper towels on hand, trash bags, and even the dispensers in the showers with shampoo conditioner and body wash so we didn’t HAVE to go to the store immediately. All in all we would definitely stay here again!
Thank you so much for your review, Jamie. We appreciate you taking the time and providing some detail. We hope you will stay with us again in the future.
We are located near Pensacola Naval Air Station. Guests can attend Blue Angel practces at the Naval Air Station on Tuesday and Thursdays.