2/10 Terrible
Karla S.
3 Dec 2022
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Please do not stay here.
I hate to leave such a negative review but the property was disgusting. It was filthy, the floors were dirty with layers of dust around corners and edges, the sinks were dirty, it looked like someone spit when they brushed their teeth and was never cleaned. Kitchen counters were dirty and the sponge left to use was already used and gross. The shower was disgusting, filthy and unusable. My son and husband showered and the water temperature was practically impossible to get right. You were either being scalded by hot water or it was ice water. There was a load of towels left in the dryer. There was a stiffer left there with a dirty pad, hair on the floors, sink and silverware drawer. My kids have allergies so as soon as we arrived I knew we could not stay another night, wouldn’t have stayed anyways because of the condition. I reached out and was greeted kindly and was told that it was ok to cancel my reservation. I was happy about that. The following day when I reached out to VRBO they said the owner had to cancel and refund. When I reached out again he said he would find out. Then told me it was up to me. I reached out to VRBO and they said that the husband didn’t know how to do it, since they had spoken to him but the wife did. I reached back out and he refused to help. I was extremely disappointed- and frustrated- I thanked him for his “help” and advised I would leave a detailed review- he threatened me by saying he would leave one of me as well. I am still fighting to get a refund- only wish I could leave pictures because I took pictures of everything.
Karla S.
Stayed 3 nights in Nov 2022
