Open Space Studio Sleeps 3
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
good value for money
The property is as shown in the photos, it was clean and tidy.
The weakest point in our understanding is its location, about 6 blocks from the subway, and in a neighborhood with little movement and dark streets, except Fulton Avenue.
We could not communicate on the day of arrival and went to the property without certainty that we would find someone to receive us.
The air conditioning equipment, although it works, is very noisy, which hinders the rest when it is necessary to use it at night. They should change it for a new one that avoids that inconvenience.
Un soggiorno molto piacevole, con persone molto gentili e disponibili, veramente da consigliare.
L'appartamento è situato in una posizione strategica, vicinissimo alla stazione della metropolitana, in un quartiere molto curato, tranquillo e silenzioso, veramente rilassante, dove si respirava la vera identità di New York. Il Sig John molto gentile e disponibile, come sua figlia Juanita, mi hanno aspettato fino alle 11 di sera per la consegna delle chiavi. Molto gentili. Una casa con tutti i comfort, per una vacanza da ripetere e da consigliare agli amici. Grazie ancora.
The apartment is located in a strategic position, very close to the metro station, in a very nice, quiet and peaceful neighborhood, really relaxing, where you could breathe the true identity of New York. Mr. John, very kind and helpful, like his daughter Juanita, waited for me until 11pm for key collection. Very kind. A house with all the comforts, for a vacation to repeat and to recommend to friends. Thanks again.
Translated from Italian to English by Google Translate
We look forward to having you back as our guest.
We were visiting our two daughters in New York for a Holiday New York experience that I had been looking forward to for years. We arrived Friday afternoon and left Tuesday a.m.
The property was as advertised for the most part. Clean, comfortable and convenient to subway. We had issues with the operation though. While the principal contact John seemed to be a nice person we had three incidents that muddled our stay.
We called two hours ahead to report our ETA and then again an hour out. We showed up when we said we would but no one was there to meet us and no messages were returned. We called both numbers several times with no response. We then called VRBO direct and they also were not able to make contact. They did offer to put us up at a local hotel and then as we were leaving 90 minutes later we finally heard from the principal. Apparently there was a family emergency with both parties we were told to contact which prevented them being at the property. I understand things unplanned can happen but when someone is driving 10 hours to get into a property there needs to be a contingency plan for the operators if they are not available. We missed an important family get together because of our late access to the property.
Second thing was the wi fi was never available to us and we could not research activities or get directions to many of the events we were there for until we went to another location with wi fi. That was very disruptive to our plans.
The last thing was minor but also not acceptable management. Monday a.m. prior to our leaving the property for the day we requested toilet paper for the bathroom as the roll was about depleted. We were told it would be brought to the room while we were gone but when we got back that night there was none . Really ? My wife had Kleenex to get us thru but again .... Really ?
I would not use this property again. Sorry for the emergency issues experienced by the team there but this is a business and our experience was not pleasant.
Worthwhile place to consider
Place was nicely furnished and reasonably spacious with reasonable kitchen facilities and a good bathroom. Mattress needs replacing: springs on one side where people sit on bed are damaged. Early on, I felt that some email questions were met with template responses that didn't really answer my query. Also, the check-in instructions changed at the last minute from being met by someone with the keys to obtaining them from a box hanging on the gate through a code. However, instructions on how to get key from box that were sent by text message were not clear and then the key to get into the front door is fiddly because the lock is worn. And also unclear what flat we had. On the other hand, that question was quickly answered. Since the new instructions were quite involved, they should have been emailed at least a day earlier. The wi-fi was poor: difficult to do basic google searches or receive email on occasions. We had a few little queries when there and when we saw John at the property, he was friendly and attentive. The area does not feel entirely safe but, on the other hand, didn't have any experiences that were threatening. The subway at Nostrand Ave is within a 10 min walk and the express trains get to Manhatten in less than 15 minutes. The neighbours upstairs are a little noisy with significant noise coming from the wooden floors and TV, but that tended to stop before it got very late so didn't really disturb. This place has some rough edges but, overall, we enjoyed our time there.
Spacious basement apartment in Bedford-Stuveysant
Great place to stay in Bedford-Stuveysant. Checked in easily using a lockbox, apartment was spacious with large kitchen, bedroom and bathroom. Place was clean and provided all necessary amenities. Slightly suburban location but close to several restaurants and nice eateries, and 10 minute walk to the metro (and about 20 minute metro to Manhattan). Good value for money, would definitely recommend
I loved it
They were very convenient the place was perfect. And John and Juanita were very friendly and accommodating. I totally recommend this place 5 out of 5
Located in the Stuyvesant Heights section of Brooklyn.
- Brooklyn Academy Of Music (B.A.M) - 15 minutes away
- Prospect Park ----------------------- 20 minutes away
- Atlantic Mall -------------------------- 15 minutes away
- Barclay Center ---------------------- 15 minutes away
- Restoration Plaza ------------------ 5 minutes away
- Plenty of Local Restaurants --- 5-10 minutes away
- Located just a four minute walk to the world famous A train at Nostrand Avenue. ( 15 minutes to Manhattan)
-Located In 1800's Brownstone (Like Staying In A Giant Antique)