5 Bedrooms, 4.5 Baths, Sleeps 14
Vacation Homes of Hilton Head
- english, french
We recently stated at this property for our annual summer vacation. It was a great property, very spacious and clean. We were 10 and it fit us perfectly. Close to the beach and easy to get to most destinations.
House was beautiful and so clean with plenty of room for our family. The pool was great and a fun bonus! Steve was awesome. Would definitely return to 31 Crabline.
Great location, home Dissatisfying
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
The reservation process was simple and satisfying. A few housekeeping issues, in which we sent an email to the vacation rental company but never received a response. There was broken glass in the powered room, every shower curtain had mold, a toilet was broken, there was blood stains on a comforter, and the pool was extremely dirty. The overall condition of the home was decent, the decorations were extremely outdated- that’s an opinion.
Hi Elizabeth, we are sorry to hear that you were displeased with your stay. We did not receive any phone calls from you or your party. If you called us, we would have had the cleaners and pool technician back out to the property. Thank you again for all of your feedback.
Aside from the community front gate code being missing from the app and temporarily being locked out of the neighborhood (resolved fairly quickly), everything was pretty great.
Pool was convenient, shuttle to beach was perfect (Steve is awesome, has great recommendations), house was as pictured.
I would recommend this listing for families.
Hi William, thank you for all of your positive feedback! We are happy to hear that everyone enjoyed their stay and that the layout worked well for your entire group. We are happy that we could be of assistance and we hope to have you all again soon!
July 2019 Stay
Great location and vacation homes of HH was fantastic at answering questions and assisting with a couple minor fixes to the property. Property was clean and had most of everything we needed. Mr. Steve is such a nice guy and was a great bonus in getting all our beach items loaded up. Great family vacation!
Hi Philip, thank you for all of your positive feedback! We are happy to hear that everyone enjoyed their stay and that the layout worked well for your entire group. We are happy that we could be of assistance and we hope to have you all again soon!
Steve's beach buggy was great! He knew the answer to every question we asked him the service was great! The house was just the right size for our party. There was no vaccuum which was odd and no pool skimmer which would have come in handy. The dryer did not work well.