Grand Welcome Vacation Rentals
- english, spanish
Good location although some glitches
Aspen Creek Condos are walking distance to Eagle Lodge so this is good. This particular unit is on the 3rd floor so be prepared to hike up 3 flights. The parking spot was positioned next to a wall and a large post so be prepared for potential damage to your vehicle. The Spa in this building was closed so we had to hike to another building to use the spa. There were no cereal bowls in this unit so we needed to use a pot to eat cereal. The internet didn't work so we called the agency and they said the owner didn't pay their bill so there was no internet. Although the cost per night seemed reasonable the agency fees doubled the cost so be aware of that and the agency does nothing. At the end of the day if ou are looking for a decent location then this will work fine but don't expect luxury.
I am sorry to hear your stay was less than pleasant! I will go over these issues with our management and get these taken care of. Thank you for sharing your experience and we look forward to hosting you again!
Did NOT get to stay here! :(
We had originally booked this condo but upon arrival were told that we had been given an "upgrade" due to water issues. The upgrade was NOT an upgrade at all. We were re-routed to Juniper Springs. The condo was not much bigger than a regular hotel room, the refrigerator froze all of the food that we purchased for the weekend, the dishwasher did not work, the kitchen was very poorly equipped. The bed was so big (and the bedroom so small) that we couldn't even open the drawer in the armoire (only 2 drawers to use for storage) and walk around the bed at the same time. The closet was full of the owners personal items so there was no place to hang our clothes or stash a suitcase. There was virtually no counter space in the bathroom either. I would never recommend this ace to anyone and am really disappointed that we couldn't stay at our original booking at Aspen Creek. The only nice thing about Juniper Ridge was the garage parking. We were VERY VERY disappointed because we specifically did NOT want to stay in a "hotel" environment...
We are sorry that your vacation rental did not live up to your expectations. We understand that vacations are special times, that a lot of effort goes into planning this event, and that you would want your time off to be comfortable, enjoyable, and memorable. We are committed to making every guest stay absolutely delightful. We have managed vacation rental properties for over 35 years and have a customer service hotline available 24 hours a day, 7 days a week to address any issue any guest may have. We would be very happy to make it up to you for your future stay. We invite you to call our Front Desk at 1-800-MAMMOTH and we’ll be glad to issue you a gift certificate.
From Reno: Travel South on Hwy 395. Go West on Hwy 203 to Mammoth Lakes. At the first signal, Old Mammoth Road, turn left. Go South on Old Mammoth Road to Chateau Road. Grand Mammoth Resorts is on the left. We are located in the Sherwin Plaza at: 587 Old Mammoth Road, Mammoth, Ca 93546
From Los Angeles: Take the I-5 North to State Route 14 N. Continue on State Route 14 N to Hwy 395 North. Go West at Hwy 203 to Mammoth Lakes. At the first signal, Old Mammoth Road, turn left. Go South on Old Mammoth Road to Chateau Road. Grand Mammoth Resorts is on the left. We are located in the Sherwin Plaza at : 587 Old Mammoth Road, Mammoth, Ca 93546
From San Diego: Take the I-15 North to I-215N. Take exit 141 to merge on to Hwy 395 North. Go West at Hwy 203 to Mammoth Lakes. At the first signal, Old Mammoth Road, turn left. Go South on Old Mammoth Road to Chateau Road. Grand Mammoth Resorts is on the left. We are located in the Sherwin Plaza at : 587 Old Mammoth Road, Mammoth, Ca 93546