Sunburst Beach Vacations
We had a wonderful time! Very nice house in a great location! Hopefully we can come again.
The stay at Matarangi was a great disappointment. A six foot pile of garbage (from previous renters) framed by a 3 story construction site was our first view of Matarangi. (The garbage was picked up on Monday) I realize that you had no control over building next door, but feel you were DEFINITELY obligated to inform us of the situation. Though the construction crew was very courteous, the noise started first thing Monday morning and continued all week unless it rained. The house is well insulated so was not noisy inside....but who goes on a beach vacation to stay inside? The lovely 2 verandas were not pleasant in the daytime as it was simply not relaxing to sit outside. WE SHOULD HAVE BEEN WARNED AND GIVEN THE OPTION TO DECLINE TO RENT. A small gift bag and a $50 gift card to make up for the non-relaxation of an $8000 rental was an insult!!!
The property should have been described as a beach VIEW not a BEACHFRONT. The view from the house and the verandas was spectacular but it was an exhausting trip through construction and dunes to get to the beach. Though the distance had been stated in the property description, most properties that advertised beach access had some sort of raised wooden path that were easy to navigate. At Matarangi just walking to the beach, let alone carrying any kind of beach chairs or umbrellas, was a major undertaking. Instead of enjoying back and forth access to the beach (which is what we usually do) we went once a day, and felt like pack animals.
The house itself was lovely and views were incredible, especially the night sky from the upper veranda. The property has a great common area with the best equipped kitchen we've ever had. Plenty of books, towels, games etc. We had one small problem in the kitchen which was addressed the minute we called. The small towns close by were very enjoyable and we rented bikes to roam around. The beach was very private with great sand. Arrival and departure procedures were user-friendly. It was easy to move in and out.
Despite positive attributes, I would never recommend Matarangi to anyone. This is our seventh annual extended family beach vacation, and the only one that I would be unable to recommend.
We apologize for the construction next door to your vacation rental, Matarangi in Grayton Beach. As you can see from our reviews in the past, this home had only 5 star ratings before the work started and the good news is that it is almost finished and will be back to a 5-star quality vacation rental again very soon.
Matarangi features a modern design with stunning Gulf and pristine State Park views. As well, the private pool on the Gulf makes it unique for our area. This home is a short walk, but away from the activity of the Red Bar and other favorite local restaurants.
We are sorry for any misunderstanding about the wrap up in the work next door. We have been letting all of our Guests know that it is possible that they could be disturbed and we had very few issues this summer. We have also had a 20% ($2000) discount off what our summer rate will be once work next door is complete.
We understand that the work next door being wrapped up soon does not help your experience in July (2106) and we are willing to offer you a credit to a future stay at this home or any other of the 120 that we manage along 30-A. If we would have heard from you during your stay on this matter we would have offered the credit at that time.
Thanks for staying with us and please feel free to call to discuss.
Steve Howard, Founder and Managing Director
Sunburst Beach Vacations
The views are some of the best ever. Huge decks for enjoying the scenery. Grayton Beach is truly an old beach town....no high rise buildings, just quiet and beautiful. This house provided so much room for our family. Trek to the beach, however, is not the easiest....about 400 steps, most through deep sand....would be quite difficult for older folks and people with small children. Having a boardwalk would be great. Several maintenance/repair issues & minor upgrades to the house would have made the place perfect. Construction next door was minor thankfully as we were not told of this before our trip. Sunburst did provide a well equipped beach tote and a $50 gift card for the inconvenience which was a nice touch. Had issues with tv and Internet and Sunburst came out to fix at once. Great company to rent from!
Matarangi at Santa Rosa FL
Our stay was very enjoyable, we had a few minor issues that were addressed very quickly and to our satisfaction. The view was outstanding and the house was close to a lot of amenities.
The layout of the house suited our needs as we wanted a spacious area to celebrate the "Super Bowl".
Best Vacation Ever - Best House, Beach and Location
We didn't want to leave and immediately booked our trip for next year. The house was absolutely perfect for our combined families of 9 adults and 3 kiddos. You cannot beat the views from Matarangi, whether you are inside cooking in the kitchen, on the main level deck or sunbathing on the top deck. The views of the dunes AND the ocean made you feel like you were the only house for miles. It was so quiet and breathtakingly beautiful. The kids had so much fun spending the day on the beach, checking out Seaside or just running around on the decks. The adults had an even better time doing all of the above with plenty of wine! We loved staying in Grayton, giving you all of the touristy beaches so close but keeping you away from the madness. It was the only vacation where I could say we truly got away!! I am in full depression mode right now as I go back to work. I have to wait a year to start my day with a cup of coffee overlooking the ocean and end it with a glass of wine and the most perfect sunset. But I have tons of pictures to look back on and can't wait to create new memories in 2014 on our next trip to Matarangi.