Condo, 2 Bedrooms, 2 Baths, (Sleeps 6)
About Property Manager
Casago Rocky Point
100% refund if cancelled at least 60 days before arrival date.
Everything was very good except the checkin and checkout process. Both took longer than expected. We were told we could not checkout until 9 am. At checkin we were told the condo was ready and just waiting to be checked by a supervisor and it should only be about 30 minutes. Three hours later we were given the keys (admittedly, at the contracted checkin time). If we had known it was going to be three hours we would have been glad to hit the pool until 4pm. Over the three hours we interacted with revolving desk agents, none of which seemed to have interest or knowledge. The condo was very good, and all the other employees we interacted with were great, including at the spa, pool, restaurant, bar and mini mart. The only complaint about the condo was the lack of clothes hangers. There was a total of two hangers in the two bedroom condo, for four adults. Last issue, it took five days for the security deposit to be refunded.
Im being coming for 5 years the best