11 Bedrooms, 10 Baths, Sleeps 16
Hi! My name is Steve Milo and I started Vacation Rental Pros in 2006. Our family stays in vacation rental homes whenever we travel, both domestically and abroad! I own several vacation homes and listen carefully to all our guests' feedback. Our greatest compliment is when folks refer Vacation Rental Pros to their friends and relatives. We now manage over 1,800 properties in Florida, Tennessee and South Carolina. We have homes in Ft. Myers Beach, Orlando, St. Augustine Beach, Daytona Beach, Palm Coast, Ponte Vedra Beach, Hilton Head and Gatlinburg. We booked over 15,000 rentals and received over 5,000 guest reviews in 2016. Please call if you need help booking your dream vacation!
No refunds for cancellations made after payment is made
Too much room :-)
This home was wonderful! Cannot say enough about how much we enjoyed our stay. We had 14 people and actually had two bedrooms that weren't used. It was a breeze getting in and out through the security gate, and we felt VERY secure knowing each car was checked as they came in. The boardwalk over to the beach was just one house over. Our private pool was where we spent most of our time as a family. The elevator was priceless! There was a full-size refrigerator in the kitchen AND the garage, plus a nice separate freezer in the garage. One garage held two cars and the other held one. The two side-by-side dining tables were wonderful. There were three ovens in the kitchen and two dishwashers. It really is amazing how huge this house is. It really doesn't look it from the outside. We were a little worried having read reviews about the kitchen not being well stocked, but to the contrary, we found everything we needed in duplicate or more. Plenty of pots and pans and baking sheets. The first and third floors also had their own kitchenettes in the hallway, including a sink and small refrigerator. The bedrooms were large and each had its own bathroom. I would definitely book this home again. It's decorated nicely and the beds were comfortable. Thank you for the wonderful vacation!
Great house with some glitches.
The house, rooms and furnishings were wonderful. I was hosting a sisters and nieces weekend and this house provided enough space for 16 of our 21 women.
One major downside was the HOA regulations for that development. I had to sign a 16 page document to be able to rent this house and then I received NUMEROUS emails hounding me and reminding me that I had an upcoming reservation. Also It took about 10 minutes of scrutiny each time we entered the gate.
This lovely house had enough beds and sofa beds for 26 people but they only allowed 16 folks to stay there. Because of this I had to find separate lodging for our additional 5 guests.
One other complaint was that the stove was not working. This was mentioned in review a few years ago and management said it was taken care of. Also the heated pool wasn’t heated and the jacuzzi wasn’t bubbling. They did send a repairman who came right away but he was unable to fix either. Another gentleman came and said the stove couldn’t be fixed but he did get the pool warmed up ( no bubbling for the jacuzzi though). A few hours later, someone brought by a few hot plates.
I did complain about this and after a week and a half I was told they would refund $75. I told the woman thank you but it really didn’t cover the inconvenience and cost of $100 pizza dinner I had to order since the stove was not working.
Even with this, I gave this house 4 stars. The house itself is lovely and we did enjoy ourselves immensely despite these inconveniences. The huge dining room was a great plus for family dinners and beach access was only a few blocks away. The bedrooms and bathrooms were very spacious as were the balconies and lanai area.
We thank you for your kind words and happy that we were able to provide you and your group a vacation getaway. We apologize if anything that was amiss and we will review each of your complaints thoroughly to ensure that the issues were resolved. We truly appreciate you for allowing our team to assist you in your time of need. It was a task were more than willing to address and regret that we were unable to fix during your stay. Understanding your discontent and frustrations with dealing with the inconveniences, we are determined to make sure that these issues are avoided in the future. Please know that it was not our intent to cause you any added stress during your stay, but to provide you and your guests an unforgettable vacationing rental experience. We apologize that we let you down and hope to have the opportunity to host you once more in the future. The area is quite beautiful, including the house and we definitely encourage you to come back and visit the area. You will be happy to know, that since your departure, the stove top has been replaced and ready for guests to use. Again, we apologize for your experience and would love to see you once more for another sisters and nieces weekend.
Plenty of room for the whole family.
This spacious luxury house was more like a four star hotel. We had sixteen family members stay, each with their own bedroom and bath, and the house could have easily have held more with ease (there were three unused bedrooms). The spacious dining, kitchen and living rooms accommodated us all. Unfortunately, the pool and spa were not available because the heating systems and lights did not work, and despite repeated calls to VTrips maintenance, it was never fixed. Other than that, everybody thoroughly enjoyed their stay.
Thank you for your feedback! We appreciate when our guests share their experiences with us. This way we know that we are providing the best vacationing rental service as possible. If there was anything that we could have done to make your stay more enjoyable and didn't, we apologize for not being able to deliver. We have looked into this issue to make sure that it has been addressed and the part was ordered. We are sorry for the inconvenience but we are happy to know that you and your family were still able to enjoy the property. Again, we thank you for taking the time to share your comments and if you should find yourself in need of another family getaway, feel free to give us a call. It would be our pleasure to host you once more.
Very little bang for the buck.
Perfect home to reconnect with 9 sorority sisters whose friendship goes back to the 60’s
A wonderful property in spite of a few kinks. This upscale house is new and very well appointed. The management company was very responsive. The owner, however, has a few issues to resolve. But in spite of that, I give the Atlantis 5 stars. There really are 11 bedrooms, all very comfortable and most with king sized beds. Ten of the bedrooms have their own private bathroom. The elevator made it perfect for those of us challenged with climbing 3 flights of stairs.
The gated community is well manicured. Beautiful Cinnamon Beach is about a 5 minute walk from the house. We loved everything about our week at the Atlantis.
Note to owner: leave directions for stove top and equipment in theater.
The house is gorgeous! Very well maintained and spacious. The media room was great! It is a short walk to the beach. We had a great time.
We thank you for your honest feedback! We are so glad that you enjoyed your time and you definitely cannot beat the close proximity to the beach. Feel free to come back and visit us again!
97 miles to Disney World, 83 miles to Orlando FL, 55 miles to Jacksonville Airport, 90 miles - Orlando Airport (MCO), Football Stadium, Jacksonville Stadium (Jaguars), Kennedy Space Center, Marine Land, St Augustine Historic Town, Ocean Hammock Beach Resort