Atlantic Beach, NC Oceanfront home 7 Bedrooms, 7.5 Baths, (Sleeps 14+)
Check-in: 3:00 pm
Check-out: 11:00 am
Minimum age of primary renter:25
No refunds for cancellations made after payment is made
We have a large family and it accommodated us perfectly. Ocean Splendor had all the features anyone would want.
The G party
Once again a fantastic time was had by all
It was great to be back at ocean splendor after not being able to get there last year
This house never disappoints
Ocean Splendor is the perfect vacation home for our family. Lots of room for three generations to enjoy various activities to ensure that everyone is happy. The kitchen is so well appointed, with an enormous table with gorgeous ocean views. We love the privacy of a bath for each bedroom.
House has maintenance issues.
The house has not been properly maintained. Main issues we experienced were: 1) A/C did not work properly - the downstairs area was Not cooled, 2) the hot tub heat control is not working properly. Too hot with no adjustment, 3) Forget using the grill. Burners are not working correctly. Thus can NOT use it, and 4) many small items disfunctional. The theater lights and fans will not work properly. Many other small things have fallen into disrepair. We stayed Aug 4 - Aug 11. Have rented 3 times the past 8 -10 years. We will definitely not be back. Tom Ruetenik
Our family home is loved and maintained by our family and a team of contractors. We try and stay on top of things as best as we can. The home is far from disrepair and to even suggest this should discredit the review altogether.
However, we felt it was necessary to address the review and reiterate that the minute we learn of repair items they are addressed immediately and spare no expense to remedy during a renters stay. We will continue to work hard to make our renters happy. We love that so many families make a tradition of staying with us year after year.
This review does not tell the full story and fails to mention the following:
1. One of the AC units did go out on the first night, but we refunded that nights stay, and delivered multiple fans for the night until the unit could be fixed the next morning. We did not hear anything else until the last day of their stay when they complained about it. We haven’t had an issue with the AC since they checked out. It was reported that they had well over the max capacity for the house and their cleaning report photos have been sent to VRBO reflecting this.
2. The theater lights and fans were never brought up to us, so there was no way for us to have addressed this issue. We have verified everything is in perfect working order and no repairs have been necessary.
3. We were told the hot tub was just too hot. Nothing mentioned about controls or we would have sent someone over. Again, other renters have since stayed and managed to turn the temperature down in the hot tub.
4. The BRAND NEW grill works fine. They texted that it was not working and minutes later sent a text that they figured it out. The ocean wind can cause issues with ignition.
Outstanding venue for a large family vacation. There was always a private corner to get away and there was plenty of room on the pool deck, porch overlooking pool and ocean, media room and great room. Comfortable bedrooms that provided no reason for complaints as to who got which room. We cooked in much of the time and found the kitchen to be well-equipped. Beautiful place.
Second Annual Family Retreat
Awesome place for a family get together. Everything you need with our favorite NC beach front. Hope to continue this annual event.