3 Bedrooms, 3 Baths, Sleeps 8
ResortQuest by Wyndham
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:25
Nice location, lots wrong the the condo
First, let me start with I did not call during my stay. I kept finding things wrong and should have at some point, but all things that couldn't really be quickly fixed. The middle bathroom fan sounded sick when turned on and we could not use it. I continuously was finding dishes with stuck on food throughout our stay that I would wash. It got to the point where I kept the dishes I washed on the counter so I would know what was clean. The internet did not work well and didn't have connection most of the time. The flooring was separating in spots and had bubbles throughout the condo. Several things that are probably fire hazards in addition to the bathroom fan. My husband touched a lampshade and the lightbulb sparked and went out. One of our guests plugged in her iPhone charger to the kitchen island and it sparked. The shower handle in the master bathroom sticks and was difficult to turn. The knob on the dryer pops off when turning it. Additionally, truly outside the scope of the norm - but the night of the Tropical Storm - apparently the door in the master bedroom that is locked shut is not sealed well. It was frightening to wake up to a horrendous sound multiple times that night that sounded like someone with a power tool inside/outside the bedroom as the wind forced itself through what must be cracks in the sealant. The location was great. Also, I looked several times on the Hospitality app for check-out instructions of what should be done prior to leaving and could find none. So, I did what is normally requested with other rentals we've had. Took out all the trash, put any dishes in the dishwasher and started them. Turned down the bedsheets of the beds that had been used and put all towels in the showers/bathtubs that were used.The check-in was great. The Resort-Quest staff was great when I called before and couldn't find the contract in my email. However, I would not stay in this specific unit again and quite frankly would hesitate using Resort Quest if that much is wrong with a condo they are representing. I believe when we rented Majestic Sun condo 2 years ago, it was through you and good. So, I guess there is hope and this was a one-off.
Condo was awesome; beach experience here terrible...
The condo was spacious, and clean. Knowing ahead of time that this unit was not directly on the beach, we were surprised at the beautiful beach view that we still had. The grounds were beautiful as well which just added to our balcony view. If you are looking for a nice clean condo to rent for other area attractions, this place is great; however, if you are visiting Destin for the beach experience, this place is NOT for you. I have never stayed anywhere that I could not enjoy the beach. As always, I was up and headed to “claim my spot” on the beach by 7:30 a.m. the plan was to rent chairs as soon as the hut opened. When they did open, they made me get up, stating that all chairs were already rented. You are not allowed to set up in front of the rental chairs so we were told we had to move to the back. So we were behind 4-5 rows of chairs that were stacked so close together that we could not even see the water. When you walked to the water and back, you had to walk through these chairs, so close together that you actually dripped water on the people in the chairs. This was the worst beach day experience I have ever had. We ended up driving to public beaches for the rest of our trip. The chair rental company employees were extremely rude. The guy working the beach as well as the person on the phone we’re both rude. All the chairs on the first 2 rows were already booked for our entire stay. I will never stay here again because of this. When I go to Destin, I am there for the beach. I have been going every year for years and I have never had a problem getting a spot for the day as I always make sure I am one of the first people on the beach in the morning. Other than that, the actual condo was perfect.
Thank you for taking the time to share your recent experience at The Terrace. We take your concerns very seriously and will address with our team internally. We do hope you’ll have the opportunity to come again in the future.
It was great
I really enjoyed my stay i would Definitely go back
Thank you for our review and comments of your recent stay at The Terrace at Pelican Beach we are so glad that you enjoyed your stay and look forward to having you stay again with ResortQuest on your next beach vacation.
In the heart of it all
Great Location !!!! Beautiful place to stay near the Big Kahuna water park. My family had a wonderful time. Everything in condo was clean,comfortable and worked great. Will stay here again
Thank you for your review of your recent stay at Terrace at Pelican Beach, we are happy to hear that you enjoyed your stay and look forward to your next trip.
Very nice rooms
Convenience to beach excellent
We are so happy to hear you enjoyed your stay at The Terrace! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able to visit again soon.
Nice condo - beautiful. View
Loved the condo and view - wish It had been right on the ocean.
Ee are so happy to hear you enjoyed your stay at The Terrace! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able to visit again soon.