Rocky Mountain Resort Management
Condo as described, management company a nightmare
The condo is as described by other more recent reviews. It is run-down and could use some love (or basic maintenance). Our biggest issue was the management company. We’ve never left a negative review on VRBO before but our experience was awful. The unit had not been cleaned when we checked in at 5:00pm and it took until 6:30pm to just get some clean sheets. The frustrating part was that the management company could not understand why we then disputed paying the cleaning fee. After explaining that the unit had not been cleaned several times, they offered a pitiful credit which we didn’t think was fair. We don’t like paying for services we didn’t receive! The company has been rude to deal with and they are now avoiding our calls and refuses to discus it further. We should have checked Yelp regarding this company before renting from them. After our experience I’m not surprised by his abysmal rating. We will go out of our way to not rent any property managed by them in the future!
This property is priced according to its updating. It is clean and crisp, but it is not updated like others in our system and is priced accordingly. Your right it was not cleaned when you checked in, and you were told it would not be and that you should wait for us to let you know when it was ready. You check in far before 5pm and entered the room before we advised you to and the unit was clean within an hour. We kept you informed of the status and at the time you were fine with it. You wife/girlfriend? Wanted us to refund because she said it was not cleaned well. When that did not work you called and wanted a refund because of the time it was clean and on a recorded call stated the clean was done well. This was truly a case of wanting money where is was not due. You tried several angles and none worked because they were not true. We were upfront with you and at a time when it is very busy were were an hour late. I offered a 30% discount but that was not enough for you, you wanted 100% and that was just not reasonable. To other owners - just beware of the this guest.
A simple space
It was a very functional space. Lots of options for sleeping arrangements. Hadn’t been cleaned in a while as there were large crumbs and stains on the couch and floor. Not a bad experience though.
It is cozy, and very worn. Definitely animal-friendly home.
For allergy-avoiding families this is not your place. There was a dog bowl above the sink, dog hair on the futon, and many poop piles just outside the back patio. 😢 although it says you can’t bring pets, obviously owners have different rules.
Dish detergent was still in the dish dishwasher and upon checking the dishes, they weren’t washed... (overlooked by cleaning crew maybe?) once we rewashed everything the kitchen was stocked well.
Queen bedroom was as described and closets were large. Second bedroom offered twin top bed, full size bottom bunk and a futon mattress tucked under bunk — pull it out on floor of bedroom and there’s no place to actually walk. We drug it out into living room. (def not a trundle as VRBO described). Another futon in living room and pretty comfy couch. TV worked great for PS4.
Bathrooms/showers were great although duct tape held carpet onto bathroom linoleum. Had wood fireplace with wood ready to burn.
Pool and game room was great addition to spread out as we felt pretty cramped with 8 in the condo. (Although it says it can sleep 10)
Would not stay here again. Would not recommend.
Though clean and cutely decorated (except the closets), the condo was run down and poorly maintained. Closets were messy and cluttered with cans of paint, several picture frames, old worn-out brooms and mops, broken swim noodles, and an unused washing machine. The master bathroom door did not lock. The window locks in the kitchen and master bedroom were broken off, and did not lock either, raising safety concerns. When the vertical blinds were opened, the entire assembly fell off the brackets (to which they were not properly mounted), striking a person and knocking down a lamp. The dishwasher which was run 4 times, never used the soap in the dispenser, so how clean do the dishes really get? There were several exposed carpet tacks on the threshold to the 2nd bathroom which we had to cover with duct tape. At night, due to unknown causes, there were loud, repetitive tapping and banging noises in the ceiling and walls of the master bedroom every night that we were there zthat required the use of ear plugs to sleep through the night. The vacuum cleaner mostly spread dirt around, with very little suction. The full mattress on the bottom bunk in the 2nd bedroom was very thin. The springs were shot and the mattress needs to be replaced. We left a day early. Despite notifying management and maintenance of these issues by phone and voicemail, and being promised a call back, we have heard nothing after almost 24 hours.
Beautiful condo! Great space for a group. Wide open areas. Clean. Cozy. Wonderful!
Snowscape is a beautiful property! Affordable, and very easy check in. Our ground floor unit was comfortable, spacious, quiet (except when we were woke. Up by vacuuming at 7:00am. But, that wasn’t too bad). Our party of five adults had ample sleeping and living space. The beds were comfortable, and provided a fine night’s rest. The condo opened up to beautiful wooded views, and great scenery. We were in town for an event at Breckenridge Ski Resort. It was a quick, easy access by freeway from Snowscape. The condo is close to convenience and grocery stores. We found a great steak restaurant in Dillon, and a great burger joint in nearby Frisco. In short, Snowscape served our every need, and then some! We would definitely stay here again.
We are so glad you enjoyed your stay and look forward to having you back again soon
Nice, Clean and Comfortable
Only down fall is there was no access to WiFi that I could find.
I am sorry you did not find the WIFI, however there is wifi. All the information for it is in the APP or you could have called the office. Other than that, we are so glad you enjoyed your stay.