3 Bedrooms, 2 Baths, Sleeps 9
Kaiser Realty by Wyndham Vacation Rentals
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:25
Great location with nice pools
We very much enjoyed our stay here. The location is great. There is a lack of detail in the check in process with communication. This condo is close to the water so it’s great for small children.
Cynthia - thank you for taking the time to leave a review about your stay at Summer House. We are sorry to hear about the lack of communication on the check in process and will work to make sure it gets better every day. Thank you for coming and we hope to see you again soon!
Beautiful Beach, Beware of Condo
The property was not as described. Pictures are deceiving. The furniture was soiled, filty, and ottoman was ripped. The condo had not been cleaned. When we walked in, my 12 year old put blankets over the furniture. The “sleeper” sofa was in sleepable. One of my kids had to sleep in my bed, and one in a chair. The dryer did not dry our towels so we had to wind dry all towels. The 2nd bedroom TV never worked. There was May outlets that were loose and did not work. The condo had a mildew smell and put sliding doors in our bedroom and on beachside balcony would not lock. Lastly, the showers would allow 2 people to have warm water, the rest were cold showers. I have never encountered this type of rental on vacation for the money we paid. I continually talked with rental company who did send handyman out but nothing was fixed. There were huge jokes in wall outside our door and staircase lights were out the entire time we were there. Do not rent this unit or in Summerhouse. The rental company offered us a slight refund, in which was laughable. I asked for a fair discount since we were less a bed and room which was declined. I asked to speak to a manager and I was told no. Then I asked for the manager to call me. Again, I was told no. The rental company should market property accurately. We will go back to the condo we rent from normally, huge mistake!
I have tried to upload pictures to prove the condition but the site will not allow me to do so.
Great location, dirty & outdated space
Great location, beautiful views, amazing corner patio with great spots right across the street. There was an indoor pool & outdoor pool. Quiet, private location. Plenty of space for our family of 5. I liked getting our parking pass & parking lot entry code before our visit.
Cons: check in was not anywhere near the actual condo. It was a 20 minute drive into Gulf Shores to get a door combination. Outdoor pool is not heated & very chilly, although it was very clean and well maintained. The outdoor building & elevator are dirty & not well maintained.
The condo itself was very dirty. I don’t know the last time the floor had been moped and our feet were filthy from just walking on the floors of the condo. Bedding & towels were clean, but not enough in quantities for a family of 5, and the condo is supposed to fit up to 8 people. There weren’t even 8 towels there. The shower curtains had mold on them & there were several outlets that were broken or not secured to the wall. Definitely a fire hazard & hazard to my young children.
For the price we paid, this was not a high quality condo.
Katy - thank you for taking the time to leave a review about your stay. I am so sorry to hear of the issues you experienced during your time here. We will make sure to take care of the housekeeping and maintenance issues right away so no one else has to experience that. I hope you enjoyed the majority of your time here and will come back and give us another opportunity to make a lasting impression on you!
Condo was so nice!!! Well equipped for our week long stay!! Very clean and nicely decorated!!! We we probably be back next year!!
Lynn - we are so happy to hear that you enjoyed your stay at Summer House in Orange Beach! We hope you are able to come back down and stay with us again. We are thrilled to hear that the condo was clean and you enjoyed the decor. We can't wait to see you again soon!
Great weekend getaway!
Loved this condo! Super clean, great patio, stocked with basic items needed! We will definitely be coming back! Perfect location! Super close to the beach and a great pool (view as well).
Can't say enough good things!
Meredith - we are so happy to hear that you had a wonderful time at Summer House in Orange Beach! I am thrilled to hear that the condo was very clean and well stocked! We hope that you and your family will return to see us again very soon! Thank you for choosing to stay with us! :)