- english, french
Pool / Spa
Check-in: 4:00 pm
Check-out: 11:00 am
Minimum age of primary renter:21
Place was crappy and I tried to reach them for 4 days for help and no one responded.
This is our first VRBO experiences and we feel burned. We’d signed up for two week stay. No customer service at all once we got there. They never responded to our multiple emails for help. The pool pump was so loud we couldn’t be out by the pool. The chaises were wet and dirty. The laundry area was filthy. The floors creaked and were warped and buckled, tripping hazard, in the unit. The bathroom sink didn’t drain, the toilet backed up, the bathroom smelled moldy. No light bulb outside door to pool area. They took our money and never helped with issues. We left after 4 days!! Had to go someplace else.
Lisa was one of our toughest clients yet. She was extremely demanding and would not let us access the unit to view or fix any issues that she brought up. We felt that she wanted to cause issues so that she could get a partial or full refund. All of our cleaning applications have photo documentation just prior to her arrival that shows that the home was in great shape. After making 4 attempts to access the unit (it is only 3 blocks from our office ) we told her that we were available but we needed access to the home to view the issues. We don’t know what the true reason is why she didn’t let us in and after she left we inspected the home and didn’t see anything that was alarming about the unit. It’s in great shape and we have so many guests that have really enjoyed it. We can’t recommend Lisa to any future host as our experience wasn’t positive.
Great place and great location
Great place and great location
Thank you very much for staying with us Mark! You're welcome back anytime! Have a safe trip home. - GoodNight Stay (100+ homes)
Great property and location could not be beat
This was a great property. Clean and in the best location ever! Would stay here again!
Thank you very much for staying with us Cindy! You're welcome back anytime! Have a safe trip home. - GoodNight Stay (100+ homes)
Not as nice as it appears
The unit was older than it appears in the photos and is quite tired and need of a renovation. It was very clean but bathroom and kitchen need work. The pool area was ok but the cushions and chairs need the bird droppings cleaned off of them. Great location and the neighbourhood is turning around. The property manager was great and we had a double booking incident (VRBO issue) where they thought we were checking out and weren’t . They (Alicia and her assistant) brought us a couple bottles of wine to make up for the confusion. Very nice gesture. The unit should probably have a lower rent with the age and condition.
Thanks for staying with us and the review. We have taken your feedback and made sure the house gets the TLC it needs. It is better equipped for future guests now. We hope you had safe travels home!
You could not ask for a better location. Super cute place.
Thank you very much for the nice review Staci! You're welcome back anytime! Scott Graden, Owner - Scottsdale Luxury Villas (40+ homes)
Scottsdale Old Town Stay
Clean and quiet condo close to all the activity in old town and shopping district. Had a wonderful stay.
Thank you very much for the nice review Nicole! You're welcome back anytime! Scott Graden, Owner - Scottsdale Luxury Villas (40+ homes)
You are within 1 block of 250 stores, 100 restaurants, 20 bars. This is an amazing location, and can't be beat!