- english, spanish, portuguese
No refunds for cancellations made after payment is made
Property is in a good location..the home is nice...
We enjoyed our stay at the house. The house is very nice and in a good location. The only thing that we didn't like was that to use the grill we had to pay extra, it should be included with the cost of the house.
Place was what we needed size wise and loved that each bedroom had a bath. Only positive
Carpet and wall filthy, towels old and dirty in addition not enough for everyone, wash towel felt like a scarbing brush. Frigerator not colding when I finally got in touch with someone to voice my concerns I was told that the fridge is not cooling because I have too much stuff in it. When in fact all we had in it was water, as for the walls she was like we are aware we did an inventory... no apologizes or anything. I felt so frustrated that we just bought towels... And there was bugs- roaches and fruit flies in the kitchen... because of the poor attitude I got I didn’t bother to report anything else since she had an answer for everything... would never stay with them again
Outside of the roaches!
The house was beautiful if they would exterminate. We threw away $100 worth of pizza the first day there. We woke up and they was everywhere in the kitchen. That was the only place in the house where we saw them. We called they said they was coming to exterminate no one ever came. I went and brought some bored acid.
A few problems that was solve very late never again.
The home was nice but the air condition went out down stair and they didn't fix it until day before we got ready to leave. Also we had to go to store and get some roaches spray because bugs start coming out crawling around on cabinets also on floor. They send someones out there to spray but this should have been taking care before me and my family arrived. We also had 6month old baby with us that could caught something. I talk with owner and told her or him that we should be able to get some of our money back because its was not cheap. So if u plan on rent to home be careful because they should have done right thing because Florida is hot and we kept calling calling. I will never rent from this owner again.
The property itself was nice.
I dont know where to begin. When we first booked the house there was no isues till they received my money. I called the owener several times to ask questions but never responded. I had to send an email saying I was going to cancel and then I finally received a call from property owner. Once we got to the property there was a lady in our house who supposably worked there. But refused to let us in. We had to call the office and they said the owner failed to tell them we were arriving. The AC downstairs did not work. We called it in and they never fixed it. They waited till we left the property to come fix it. But it wasnt fixed. We went and bought two fans because the heat was unberable.At night there was lots of frogs and bugs at the front of the property. To sum it up the property was nice but customer service was horible.
Perfect for a nice getaway!!
It was quiet and nice! Although the walls could use a little touch up paint and the carpet cleaned a little. But other than that it was a blast we loved it!!