No refunds for cancellations made after payment is made
Pésimo servicio del resort
Todos los días estuvo inundado el departamento por el clima que no estaba funcionando bien y tiraba agua, lo fueron a arreglar una ocasión en la madrugada pero no quedó bien, en el check out nos querían cobrar 60 dlls por no haber mandado la carta de invitación siendo que ya estaba todo liquidado, creo que fue una falta de comunicación pero eso lo deben de comprender ellos y estar en constante contacto con los administradores
Very clean and everyone was very friendly
Everything was amazing, my family had a lot of fun, I just did not like the fact we had to pay for WiFi, and one of the security in the night shift was a little rude when we came back at night; instead of asking nicely about our bracelets he was just rude telling us why we were not wearing them, but we were he was just not doing his job of checking. Everything else was good, the buffet was good too. I’d just recommend to have more kitchen supplies. We also got a massage for me and my husband and that was very complete and good.
We are happy to hear that you enjoyed your stay.
Thank you for booking with us!