Nice location - close to skiing,rafting and all things Poconos!
No refunds for cancellations made after payment is made
Rented this location for my brother's birthday week. Had 16 people in my party. House was able to accommodate everyone comfortably. We enjoyed our stay here and the owner Jennifer was great.
Had a relaxing girl's weekend at this property. Everything was exactly as described and the house was well appointed. (If you're traveling with a picky chef like I was, bring your own knives since shared knives get dull pretty easily!) The hot tub and fire pit were my main reasons for booking the house and they were perfect - there was ample firewood provided as well which I really appreciated! Hope to be back!
Great getaway house
Great house! We arrived, the house was clean and there were directions for the fireplaces, WiFi - it had everything the guys needed - everyone had their own room, we used the fire pit area and hot tub. Jenn was great to work with, she answered questions very timely when emailed or text. The morning off check out, she called me and made sure everything was ok and met our expectations - I would definitely recommend this house for a get away.
Thank you so much! We are thrilled that you are joining us again!
Great, spacious house
This house was perfect for our large family. The layout of bedrooms and bathrooms worked really well, and the downstairs game room provided a second living room for the teens in the family to hang out away from the grownups.
The hot tub was clean and was very popular with our group. The house was very serviceable, although the furniture is on the older side, and there were a few areas that weren't as clean as we expected. The owners were very communicative prior to our stay, and they were fabulous at quickly addressing an unforeseen issue. The dishwasher went haywire on Thanksgiving day, and they found someone to come out the same day to look at it. The next day, we had a brand new dishwasher. Obviously, appliance failures happen sometimes, and the owners couldn't have been more responsive to addressing it.
We do try! Thank your group so much for being so understanding. We are so happy that you enjoyed your stay and that the service provided earned your stars. We look forward to hearing from you again. Best - Jenn & Cari Jacobs
Great stay. Comfortable beds, lots of room.
The property was great. Well stocked with most things you'll need. Lots of dishes to feed a big group. Overall pretty clean, too. Hot tub was nice.
The decor is a little dated. My only complaint was that you need to bring your own linens or rent them, but this is stated in the property description. The area is quiet. We saw turkeys and deer.
Thank you so much for taking the time to leave a review. We are thrilled that you loved your stay! Linens are not included in most homes in the region. For this reason we do offer a discounted linen service. We look forward to hearing from you again. Happy Holidays!
Overall a very Nice Getaway
Pros: nice location, spacious and beautiful place, helpful owner, clean and big outdoor hot tub
The property is absolutely beautiful. The location is excellent. It is located in a wooded area where we got a chance to see deer and other animals. We had a nice hike to the Lake Harmony, it is a beautiful peaceful neighborhood.
We were 8 adults and two toddlers. There were plenty of space for all of us to sleep comfortably. The hot tub was very clean and was one of the best. The owner was very responsive to our requests and it was very easy to communicate. We loved the area and enjoyed our stay. If we find a bigger group, we will come back in the winter.
If you are a large group, you can't go wrong with this beautiful Lake Harmony chalet any time of the year.
Cons: High cleaning cost, low water pressure
We were initially fine with paying the fees related to cleaning but then we realized that our expectations were higher than what experienced. The place was clean and comfortable. But the oven and the barbecue grill could benefit from some cleaning. We refused to make pizza in the oven the first night because when we warmed the oven we realized that the smoke is coming from the oven from the previous remnants of food and it didn't smell pleasant. Since we were hungry, we opted for another food. We also spent quite a time to fully clean the outdoor grill because it was impossible for us to use it at its current condition.
We just expected that since we bring our own towel and linens (we chose not to pay extra for these items), the cleaning fee would cover other expenses such as oven and grill cleaning. That's why we later felt that maybe we overpaid a little for cleaning. Especially that we had to fully vacuum the place even though the vacuum was not that powerful and we spent extra time to make sure we completely covered all areas.
The water pressure was not that strong and the counters in the bathroom were very small for being shared with three bedrooms.
Thank you for taking the time to write a review. We are thrilled that you enjoyed your stay.
The grill and oven are cleaned in between every rental (and photographed) so, I would have loved if you could have reached out. I would have sent someone over right away.
We look forward to hearing from you again. Happy Holidays - Jenn & Cari Jacobs
Located just minutes from Food and Services.