26-29th March Last MInute Discounts!!
Pool / Spa
Check-in: 2:00 pm
Check-out: 10:00 am
by approval only and pet fee applies
Max guests:13 (sleeps up to 13 adults)
No refunds for break down of any amenities. All age children and all guests and visitors must be included on booking request and paid for.
"quiet time" area 10pm-7am Pets are permitted by approval only. Splitting weekends (booking Saturday or Fri only)will incur a fee. Booker must be 21y
Call if pool is losing clarity. Don't remove Pool cleaner out of the water it will get air n cause pump blow up. Water level to be above skimmer box.
100% refund if cancelled at least 60 days before arrival date.
Very happy with the overall experience, had a great trip.
Great house, great location and great value for money
The house has everything we needed and plenty of space for all of us. Beach very close and Pacific fair even closer. Easy walk to restaurants at Broadbeach.
very very nice!
had a great time and the whole process was simple and efficient!
Great location, nice pool, place felt a bit grubby and needed some work, not enough towels, no soap
3 stars is generous
Thank you Tim for your feedback. I only wish that you would have told me about any issues during your stay as it's not a problem at all to provide you with anything you require. I'm sorry that you couldn't specify why you felt this way and what exactly needed some work but we now triple check the whole house to make sure everything is perfect. We certainly do provide liquid soap in every bathroom and towels for every guest. Unfortunately Tim failed to advise and pay for 4 additional guests and when asked about it Tim became angry and wrote this review. We have over 150 objective reviews on all websites and they are all fantastic.
Thank you very much! Have a great day!:)
We saved hard for 5 nights at this property just before Christmas, we were treating my retired parents as well as my daughter who has Aspergers as we cannot go on overseas holidays as she doesn’t travel well and any change in routine is challenging. My daughter contracted pneumonia a few weeks before our trip which we had paid in full. We checked in and she had a lovely first day with my husband teaching her to swim in the pool. But the next day she complained of ear ache and had a temperature of 39 degrees, when Panadol and nurofen didn’t reduce the fever we began to worry about her not being fully recovered and called Angelique the property manager to let her know that we would be checking out as we wanted to be close to Lady Cilento emergency department. We cleaned up and checked out before 5 pm on the second day and advised Angelique. She said she could not give us a credit for a future 2 night stay nor a partial refund unless the villa booked the next day which ofcourse it didn’t. She did say she would let us know if any last minute bookings came up. My daughter loved the place and I have contacted Angelique and stayz to check on any last minute availability for 2 nights as my daughter turns six at the end of February and my Dad turned 70 at the beginning of February so we would have loved to go back after losing such a lot of money. Stayz said it was at the discretion of the property owner to offer us a credit and the owner has refused even when the villa is not booked out. We are very dissapointed as we all needed a well needed break after a tough year. I understand business is business but sometimes some compassion is nice. We would have returned again ang again had the property manager shown some empathy.
I really feel for you, having small kids myself. We talked at length about your daughter's health many times. I hope she feels much better now. As a sympathy gesture I did offer you some extra dates in the house but you requested specific weekend for ur family double celebration which was booked for other guests. As it's an industry standard Transfers of the house booking dates or refunds during your stay is not possible as we only have 1 house and you book one set of dates at a time and those dates are not flexible. Travel insurance that covers cancellation may help you with that.
Beautiful home and great service
Thank you Angelique for squeezing us in at such late notice you turned a potentially stressful end to our vacation in to a delightful surprise firstly for your hospitality in arranging everything within hours to have us check in and then to arrive at your beautiful home wow what an amazing home you have and could not ask for a better spot if only we had of found you earlier our holiday may have been extended it is relaxing, and you get a feel for the luxurious lifestyle we all want. Thank you Thank you Thank you We will be booking again when we return.
Thank you very much for your feedback! We always try to ensure everything is 100% for our guests and we receive fantastic reviews on all www. I'm so glad you had a wonderful time in our beautiful villa. This holiday home offers: Free Wi-Fi NBN Pet Friendly! The Villa is situated in the centre of Broadbeach and behind Jupiters Casino and the Gold Coast Convention Centre. Its within walking distance to the Gold Coast’s trademark golden beaches, fabulous restaurant strip, cafes, shops, Pacific Fair Shopping Centre, etc The house is waterfront property and has nice sandy beach Playstation, table tennis table, iPod docking sound system, Foxtel There are: 2 portable/ travel cots , automatic baby swing, high chair, feeding chair, pram and lots of toys in the house for your use.