Winter Park Escapes
About Winter Park Escapes
Winter Park Escapes is a local full service vacation rental management company specializing in premium ski in/out condos in the Winter Park Resort base village, and luxury mountain homes in the surrounding area. All of our hand picked rentals provide premium locations and views, and include many upgraded features and amenities that are not available in other vacation rentals. We are the ONLY company that provides up to $200 of free activities daily at some of the most popular attractions in the area, plus access discounted lift tickets, equipment rentals and summer resort attractions by viewing the discounts page on our website. We also do not charge a security deposit and offer an extensive menu of concierge services. All of our properties have keyless entry which allows you to go straight to the rental instead of checking in at front desk first. Our homes are equipped with everything you need for your stay and include a comprehensive guest app to help provide a 5 star experience that can't be matched. The information and pictures on all of our listings are accurate and up to date and we will respond immediately to any questions or concerns you may have while either making a reservation or during your stay.
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:25
Max guests:8 (sleeps up to 8 adults)
100% refund if cancelled at least 60 days before arrival date. 50% refund if cancelled at least 30 days before arrival date.
Best place we could find
We loved this condo. It is beautifully comfortable with a wonderful view that kept us entertained.
Family vacation, not all as promised
This was a beautiful area. We selected this location based on several items being we wanted a swimming pool and to be close to the bobsled ride. Checkin was suppose to be 4:00. They didn’t even start cleaning until 3:00, our unit was not ready as 4:00 as stated it would be. We didn’t get into it until almost 5:00. Then after I complained about TVs not working and the broken window screen I was told “ you’r husband gave my workers a nasty look and we didn’t appreciate that.” Had he said that to my face I would have said “ well I don’t appreciate you not fulfilling the contract as stated.” Two of the three TVs didn’t work. No AC in the unit so have to open the windows. The screen on one of the windows was broken off which made me nervous about one of my kids falling out. Went to the pool and found out it was $11 per adult per day and $9 for a child per day. For our family it would cost us about $40 a day just to swim. So obviously we never went swimming. The “village” across was a fun, neat place. We spent a lot of time over there. $39 for unlimited pass to ride the gondola up to the top and the bobsled was a favorite activity and well worth the money. We enjoyed the lodge at the top of the mountain. Typical food prices for a resort. Loved the ice cream and the gorgeous view up there. We enjoyed the large hot tub at the unit. The unit itself was nice and had most items you would need such as pots and pans, dishes, washer/dryer, towels etc. We were very upset about the poor communication through West Park Escape. Mislead or lied by omission about the pool, where to park, never getting the Tv’s or window screens fixed. I think we would stay in the area again but would never go through West Park Escapes again!
To all future guests,
Chrissy and her family were extremely rude, difficult and unable to pleased. We offered numerous times to have the maintenance issues corrected, she ignored the numerous requests we had made to stop by and correct any issues.
We offered her 4 passes to $200 a day of free activities each day since she felt mislead instead of just the 1 pass. Our activity package offered is clear for 99% of our guests, and is stated in the description of the property where the pool is located.
She again, ignored our communications, her family was exceptionally inhospitable to our staff and we are happy to hear she won't be returning as we have blacklisted the Bryant family from future stays.
To future guests, we have 24/7 office lines for any issues, maintenance men who are happy to fix any issues and I would highly suggest you see our other reviews before booking, to verify that we run a 5-star vacation rental company.
Should you have any questions about this review feel free and reach out to us and I'd be happy to walk through our side of events mentioned in her review.
The Winter Park Escapes Team
Amazing location across the street (very short walk) from downtown winter park resort area. Condo was clean and very spacious for our large family of five. Loved the kitchen and all of the board games! Great family vacation!
beautiful and comfortable
Nicely appointed property with all necessary amenities. User-friendly system for all logistics. Would recommend highly.
Nice, clean and convenient
Nice place with great amenities
Roomy, beautiful, looks out over the WP village and mountain....a short walk to the Gondola lift. Just perfect! If it's available, RENT IT!