- english, spanish, portuguese
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:21
Max guests:8 (sleeps up to 8 adults)
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Great house close to Disney
This is a great house close to Disney. Unfortunately, there was a considerable amount of broken glass left close to the pool area and we suffered cuts in our feet. After a few emails, someone came over to sweep the floor. After the floor was swept we still found broken glass and received another cut. This was the day before check out and we didn’t receive a reply to our email. The lack of response and generally unsympathetic reception to our emails was disappointing. However, I am sure once the pool area has been properly cleaned, this will no longer be an issue. There are instructions asking people not to take glass outside (rules that we complied with). The villa is a great family space, and we would recommend.
Thank you for your feedback regarding your recent stay with us. Upon researching the points mentioned in your review, it is noted that we swept up the deck upon the first complaint and there was no email returned to you upon the second email. However, a response was formulated but left as a draft and not sent on to you. This, of course, does not reflect well and has been addressed internally. We apologize that you felt our staff was unsympathetic to your needs; it was not intentional. On your departure, the pool deck was thoroughly cleaned to prevent further reports. We hope you accept our apology and will return again soon!
Great home and location. Very clean.
Had a great Memorial Day weekend here....would absolutely come back.
We are so happy that you had a good time this weekend in our vacation rental, come back soon.
Thank you-Orlando Rent A Villa Team