4/10 Poor
John M.
16 July 2023
Liked: Cleanliness, location
Disliked: Check-in, communication
Great views but a poor property host and tired property.
Positives:
Great area
View
Nice Outdoor area
Pool.
Negatives:
No pack containing information. Contacts etc:
Poor welcome from property host. Late arriving. Sped round the villa whilst smoking a cigarette and told us all the things we could not do. Told if we broke the patio door it would cost 500 euros to repair.
Shared toilet in main villa did not flush
Numerous plug sockets did not work.
a/c controller for one bedroom not working. Both rooms had to share.
1 electronic fob for main gates did not work.
Inadvertently left both sets of keys for the lower apartment in in the apartment on first day. Texted twice for help and then phoned. No answer. Messaged owner. Phoned again. Host finally turned up and said he did not have a spare set of keys and he would have to get a locksmith. I said that I did not believe that he did not have a master or pass key. He left and said he would call to say what was happening.
No call.
Finally came with a key around 21:30. Said he had to drive to Valencia for keys.
When he arrived for check out he said he would check the property. No feedback or opportunity to discuss or highlight problems. He left the property without speaking to us again.
Our overall impression was one of disappointment.
John M.
Stayed 14 nights in Jul 2023
