100% refund if cancelled at least 14 days before arrival date. 50% refund if cancelled at least 7 days before arrival date.
Unclean. Aircon didn't work. Live cockroaches. Very basic poorly maintained accommodation
Every room was dirty. Surfaces uncleaned. Bathrooms and kitchen dirty. Rug in living area was filthy. Ants and cockroaches inside. Crumbs still on kitchen bench. No manuals or instructions for anything. Yard unkempt. Water to evaporative cooler aircon had been disconnected which prevented aircon from working. Even when water supply connected aircon still didn't work resulting in very uncomfortable night in 40 degree temps.
Should not be listed for rental. Any other site would give refund. Would not book through this site again. You need to asses the homes for rental before listing.