100% refund if cancelled at least 14 days before arrival date. 50% refund if cancelled at least 7 days before arrival date.
We did not stay in the property
Please be informed that as intimated by the property owner, Mrs Jan on 22nd Dec, which was the day of our stay, we came to know that there wasn't any supply of electricity and water in the house due to heavy storm on the previous night and hence we could not stay in there.
In the view of above, request you to please refund the payment amount to the same account and confirm.
+61 431 513 283