MELBOURNE CUP LONG WEEKEND SPECIAL - GIDDY UP! 1 NIGHT FREE OF CHARGE! ...
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:18
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Great property, well presented, really enjoyed space, and facilities - especially the pool table.
There were a few issues however, NO screen protection around the pot belly wood heater and my grand son accidently fell on it and burnt has arm badly!. Thre was NO safety fence around the outdoor swiming pool! And despite all instructions I could not activate the pool heating so it was freezing - not what was advertised.
Thank you for taking the time to provide us with your feedback regarding your recent stay with us. We are so sorry to hear of the incident that occurred with your grandson, and hope that he is ok.
We will discuss this matter with the property owners to arrange a screen for this.
With regard to the pool - this was serviced on the Friday of your arrival by our professional team and no issue was observed with the heater. Going forward, should you require any assistance throughout your stay, please do not hesitate to contact us on our emergency after hours number and we would be more than happy to assist you, so that any issues can be resolved and you can enjoy your stay to its fullest.
With regard to the pool fencing, this home instead offers pool safety compliant access doors from the home. These are self-closing and self-latching with a latch height of 1.5m minimum, measured from the internal
floor level. The yard around it is also fully fenced, with compliant fencing.
Apologies for any inconvenience that this may have caused to you and your guests.
We hope that despite this, you were still able to enjoy your stay with us.
We would love to have the opportunity to welcome you back again in future.
Great house, a lot of little surprises for a great weekend away! Verve were extremely responsive and great to deal with. Don't forget to see the cleaning before accepting like I did. Would definitely recommend!!
Beautiful home, thoughtfully designed to accomodate different age groups in a lovely peaceful location. Easy walk to ocean beach road.
Thank you for your kind review. We are so pleased that you enjoyed your stay at our North Shore property and we would love to welcome you back again in future, so please keep Verve Vacation Rentals in mind for your next peninsula getaway.
The house is spacious, architecturally interesting and very well appointed. Everything was clean, the pool is great and communication was excellent. No hesitate in recommending this.
Great house, in great location!
Great house in great location close to natural walks and town. Very relaxing stay.
Great house, convenient location
Great house in convenient location. Host was great and responsive. Would stay again.