Fabulous three bedroom unit in a stunning location. Accommodates 7: 1 x King ...
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Apartment is nice and great location. Nonsense collecting and returning the key to Anna Bay a joke
Key should be collected and left at same place as accomodation not at Anna Bay. It disrupted the plans on our arrival and departure dates, and the app never worked.
Thank you for your feedback, we have the key collection in Anna Bay on the main highway, as all our guest have to pass it before arriving at their accommodation. The secure key hub was created so guests didn't have to come in to Nelson Bay and struggle to find parking to pick keys up, plus it makes it convenient for after hours pick up at no extra cost. We understand there have been a few issues with some guests unlocking keys but we are working hard to resolve these issues to make the process hassle free for our valued guests.