Luxury holiday accommodation at its finest in this modern apartment with sea ...
Please consider the following guidelines when booking this property:
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Bugs found in bed
The place looked great in the pictures but, after arriving very late, we found bed bugs/mites in the master bed when we woke. We came away from our stay covered in bites. This was bad enough in itself, compounded by the fact that the property managers did not take the issue seriously and there was no attempt at a genuine apology - all up a very disappointing experience.
Aside from the bugs, other items to note are having no access to the balcony and only receiving a single key, which is inconvenient for more than one couple staying at the apartment.
The location was good near the centre of town.
Thank you for your feedback. We did take your issue extremely seriously and conducted a pest extermination immediately upon your departure which did not show any evidence of bugs/mites. We also offered a partial refund, which was accepted, as an apology for the inconvenience caused. We have since had guests stay in the property with no further reports of this kind. We conduct a guest pre-arrival inspection on all homes under our management with no sign of bugs/mites prior to guest arrival. Lucy, South Coast Realty
Was immaculate, gorgeous view, wind protection, sun on balconies, everything we needed in kitchen and a lovely ambience in the apartment. Great location. We just loved staying there and will book again.