Three bedroom lowset home on one of the best waterways in Yamba. Sunken ...
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No refunds for cancellations made after payment is made
We had a wonderful stay at Family Tides. The property accommodated 7 of us nicely with fantastic facilities. The beds were extremely comfortable with wonderful views to wake up to. Highly recommended.
A little disappointed
We were left a little disappointed with our stay here. The main reason for this is the beds were the most uncomfortable we have ever slept in and therefore it was hard to get a good nights sleep. The lawn had not been mown for weeks and the garden was unkept.
Thank you Scott for your review, we are always keen to hear guests feedback on their holidays, which allows us to improve the comfort of the property for our guests. We are sorry to hear that you were disappointed with your stay at Family Tides. All of the beds in the property were bought very recently, and "good quality" purchases not "Reject Shop Specials". We do however understand that each person has different comfort levels, and we have had several other guests who have not had any issue. We have however taken on board your comments and checked the bedding, and replaced pillows which were not to standard with a higher quality. We do apologise for the condition of the lawns and gardens on your arrival. Our contractor experienced some difficulties in servicing the property after a long period of inclement weather and catching up with his other work. This was attended to as soon as possible. Again, we thank you for your feedback, without which we cannot correct any issues, and we hope to see you again at Family Tides, Yamba.
Regards the Owners and the management team at Yamba Iluka Real Estate