Centrally Located In Flagstaff, Close To Restaurants, Golf, Shopping, Forest
About Jim Gilliland
We're a family of ten and love to be together. We have found vacation properties to be the way to enjoy our home away from home. Several years ago, I decided to expand upon this concept and began managing vacation properties in Northern Arizona, through Century 21 Flagstaff Realty. I find it very rewarding to help bring families and friends together from all over the world to enjoy the wonders of Flagstaff and all that Northern Arizona has to offer. We and the owners of this home, have done our very best to provide the highest quality arrangements for your stay.
Jim Gilliland purchased this Cabin in 2015
Check-in: 4:00 pm
Check-out: 10:00 am
non smoking only
pets not allowed
No events, No pets, No smoking indoors. All reservations must submit a completed rental agreement prior to arrival.
100% refund if cancelled at least 60 days before arrival date. 50% refund if cancelled at least 30 days before arrival date.
Beautiful home, great setting
Plenty of room for the 9 of us. Kids slept on blowup mattresses. Fully stocked kitchen. It would have been nice to have heat in the downstairs bedroom and a bathroom.
We appreciate the feedback!
The downstairs has its own thermostat for the heat. Sometimes it is overlooked.
The pictures posted were so misleading!!! What a horrible experience...
We arrived later in the evening, it was cold, dark, raining..... we had NO WAY to get into the house. We then started looking around and found the pictures had misled us tremendously. The house was in disrepair and the door at the bottom of some very steep steps outside, had a doggy door and a large hole where it looked like someone tried to break in!!!! Looking through the windows, the bedrooms were so dated and I wouldn’t have ever allowed my family to stay there..... my daughter and I tried calling every motel possible.... we ended up paying nearly $1,000 for the 2 motel rooms, I had to pay for each and every meal for the kids ( instead of cooking them and eating them together). I am so upset and astounded at receiving a partial refund, spending three times as much as I had intended (for a weekend)..... I will NEVER use this site again. Please DO NOT be duped into wasting your money for fictitious, misleading pictures of your accommodations and the fact a full refund is not possible.
We sincerely regret this guest's negative experience.
Now with online booking, guests can book right up until the time of their arrival. This guest booked last minute when I was away at a funeral. When guests do so, a rental agreement is immediately sent to them along with instructions to complete and return. Once they return the rental agreement, the remaining information, including the address to the property and the key instructions for their stay are sent back to them to access the home.
This guest ignored the email to complete the required documentation for their reservation, so had no information to enter the home.
They sent an email to me late in the evening during funeral services. I received their message after the services were over. By that time the guest had moved on to a hotel.
Since this guest never entered the home, they critiqued it from the outside, on a, quote "cold, rainy, dark" night and looked through a window to determine the condition of the whole home.
With regards to the doggy door, it has a standard cover and is locked from the inside. Not sure why they thought is was just a hole someone broke in to. Still scratching my head about that.
I immediately refunded the guest all that was paid to me and available to return. I'm guessing VRBO kept their booking fees.
We have entertained guests for years and have never had any complaints. Our reviews have been stellar!
I'm sure this guest was just venting their frustrations. An emergency phone call from this guest would have been much better than an email. I can usually respond almost immediately.
Great location! Amazing scenery! Great time!
House was beautiful and so spacious! It was perfect for our families to sit and chat and play games. When we first got to the house there was a family of deer in the front yard! They kept coming back too. We awoke Sunday to snow! We never would’ve know; the house was warm and cozy! Definitely would stay here again!
very quiet and relaxing
will recommend my friends for this place
Awesome and close to lots!
This property is a must stay at! From the attention and quick replies from the owner to the abundance of space this home does not lack. The home is centrally located from lots of must do activities and it was nice to come home to a place that truly felt like home.
Great house for large group
Nice big house. Comfortable beds. Great patio and outside areas. Quiet neighborhood. Could use more kitchen utensils for cooking family meals. But had plenty of towels and well stocked with shower necessities. Overall a great comfortable stay for our entire group.
We appreciate the feedback, but we have never been informed before that we needed more kitchen utensils. Wish we could have known what was needed during the stay. We could have supplied whatever was thought to have been missing. Even so, much appreciated.