Luxurious beach house right on Safety Beach waterfront, offering 4 bedrooms, ...
100% refund if cancelled at least 60 days before arrival date.
RELAXED & COMING BACK!
Firstly thank you so much we had a wonderful time and are hoping to come back again! Feeling very relaxed!
Beautiful house , well set out , wonderful out door spa and sitting area
Thanks for staying Judy we welcome you back anytime, regards salt accommodation
OK but left sour taste
Stay was OK, place is a bit of a squeeze for 10 people downstairs, upstairs is fine but being removed from heart of home (kitchen) meant our group was disconnected at times.
Owner and agent took unnecessarily long time to return bond and given the lengths we went to follow their departure checklist and clean, was disappointed they claimed we left an appliance on and deducted money from bond. Felt like there was a plan all along to find ways to deduct money from bond which is why it took them so long to return it and why we had no communication while we were waiting for it to be returned. In the end, they made up a nonsense claim to claw some monies back. I know it is nonsense because the appliance they claim we left on, I switched off myself and it was rather complex to switch off so I double checked that it was in fact off before we left.
Anyway - will not be staying here again.
Would recommend others think twice about staying here as well given the bond situation.
Mena, we are saddened by your comments, its unfair to rate the house so low in spite of a costly mistake you made by failing to follow simple exit instructions, we were in contact with you from start to finish, we provide simple instructions before arrival, at the house and a pre departure email checklist to assist guests on how to lock up and leave the house, you left the spa running on high, lights on and the central heating on, being a large house and not a hotel room with management onsite its very important the house is closed up correctly, we put a lot of trust into guests when renting the home, as a guest you are responsible to do the right thing. Even if accidental this oversight incurred additional power costs to the owner, as the spa and heating were running for 24 hours in the middle of winter, the balance of bond was refunded by day 7 and was not delayed, we have several guests that have managed to switching everything off and locking the house up securely, Perhaps you left in a hurry or early and your friends were there last. Hopefully you will be more mindful next time you rent a house and read the instructions and correspondence correctly.
We have a lovely stay, the home is beautiful, instructions for Jacuzzi area were simple to follow and there was ample kitchenware to use. Everything was quality and comfortable, perfect for our mums getaway. We will be back.
We loved hosting the mums getaway thanks for staying
Yes the house was great and we all had a good relaxing weekend, Thanks Mina
Thanks for staying :)
Thankyou so much
We had a fabulous weekend & the house was just lovely. The beds were so comfy and the location was second to none.
Thankyou we had a wonderful time
We are so thrilled to hear you enjoyed the location, you cant get better than this - we welcome you back anytime :)