Check-in: 4:00 pm
Check-out: 11:00 am
Great location, terrible housekeeping
This little cottage could be perfect, but the housekeeping is needs improvement. We had to wear shoes all week inside because the floors were so dirty. There was even fecal matter left uncleaned on the toilet. The air filters are completely packed with dust and everything has a layer of dust on it. We basically had to clean the house before we could enjoy anything. Management says to call if we're unhappy, but it was just easier to do it ourselves. The houskeepers even left an envelope for a tip!!
We also had to maintain the dehumidifier in the living room. It filled every day and was so loud! The house has a damp feeling and smells of mold in some areas. The AC is so cold that its uncomfortable to sit or sleep anywhere underneath a vent. There is prettty much no air flow coming from the vent in the hallway bathroom. Hallway bathroom counter and toilet are high. Our children, ages 4 & 6, had a hard time reaching with a traditional step stool. We had to go buy a 2 step stool for them to be independent in the bathroom. Small capacity, stacked washer and dryer in the bathroom had to be cleaned before use as well.
Some of the beds were firm memory foam and very uncomfortable if your not used to that kind of mattress. My husband and I could not even sleep in the same room because of the mattress situation. We liked how the sheets and towels were prepared in plastic wrap. The comforters provided are in desperate need of washing! There were so gross. All the windows did have blinds though and the master bedroom has a blackout curtain. There are extra pillows, but no extra pillow cases. Only one extra blanket in the whole house. There is not a pantry. We had to rearrange the cabinets to have a place for our food.
The location is wonderful, short walk to the beach and great area for biking. Sun rises on the front of the house, making relaxing on the balcony excellent all day. On demand TV and a few games provided were great for our kids. Many resturants and shops close by. The new pier is phenomenal. There were a few turtle nests, we got to see a baby turtle released. Ride the ferry!
The security system needs better directions, first thing we did was set it off because we couldnt turn it off! We didn't really care for the cameras outside either. The vinyl picnic table on the balcony was great. Outdoor shower has hot water.
This place has great potential, we suggest getting better housekeepers and maintain the house a little better.
Thank you for your kinds words and for taking the time to write a review. We have passed along your comments to the housekeeping department. It is not customary for our housekeepers to leave a tip envelope. We are so pleased that you enjoyed the location and all of the amenities of the house. We hope to SEA you again soon!
Great little cottage!
Perfect location; very nicely decorated. Our family enjoyed our stay very much! Slightly dusty and some broken things, but otherwise very nice!
Thank you for your kind words. We will pass along your comments. We hope to SEA you again soon!
The cozy cottage is everything it said it would be! It was a perfect size for the four of us, clean, the kitchen was well equipped, very well decorated and up to date. Its location was very close walking distance to the beach and easy access to restaurants on bikes. We do wish there were a few throw blankets for those cool nights but overall an excellent rental!
Thank you for your kind words Suzanne. We are glad you enjoyed the property and its location. We will pass along your suggestion about blankets. We hope to SEA you again soon!
A well modernized cottage located very close to the beach.
The cottage was located a short distance from the beach, on a quiet tree lined street. Everything inside was modern and well maintained. We had a wonderful stay and would certainly return to the cottage again.
Hello Moira! Thank you so much for your review! We are excited that you have given us such great feedback. We are working very hard for all of our vacationers and it is so wonderful to see it paying off!! Thank you so much! We hope to 'SEA' you on your next vacation! Life is Better at the Beach!
Great little house!
The house was in a great location on Oak Island. My wife and 4 kids had a great time there.
Hello Thomas! Thank you so much for your review! We are excited that you have given us such great feedback. We are working very hard for all of our vacationers and it is so wonderful to see it paying off!! Thank you so much! We hope to 'SEA' you on your next vacation! Life is Better at the Beach!
Clean and charming cottage!
Cute and clean cottage with ocean view. Walk to beach in 1 minute!
Hello Zandra, thank you for your review. The view from this cottage is truly breathtaking! The staff at Better Beach Rentals hope that you and your family truly enjoyed your vacation. We'll 'SEA' you on your next trip to Oak Island!