Luxury Updated Oceanfront 3 BR Full Kitchen Two King Bed and 2 Twins w fold out
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:25
100% refund if cancelled at least 60 days before arrival date.
Long weekend in Palmetto Dunes
Overall this condo has an excellent location in Palmetto Dunes. We were in town for a wedding at the Omni and it is right next door to the condo complex. Communication with the property manager prior to our stay was non-existent as I left several voicemails trying to confirm our stay and the check in process and never received a call back. Upon checking in there was a lot of confusion as to picking up our welcome packet. The rental office was open and empty when we arrived. We just happened to luck out and run into the owner while we were there. It seemed as though most other rental condos in the complex had upgraded to an electronic code entry point where this condo still relied on picking up physical keys. Our place was not cleaned at check in so we arrived to the previous tenants mess. The owner promised to refund me a portion of that nights fee which was never received. During our stay we rented a jogging stroller for our children and the rental company was also unable to contact the owner to drop off or pick up the stroller. It seems as though this is the common recurring theme with them.
The condo itself is dated compared to others that we saw in the complex. The beach is wonderful and the pool and grounds of the facility are in excellent condition. I would stay at The Hampton Place condo complex again however I would not stay in this unit and will never rent from this rental agency again.
Property was great, we have stayed in complex several times. We are night travelers and got there early...we planned to go to pool and beach area until condo check-in time. We have always picked up parking pass at security office, I assumed it would be there for this condo....it wasn’t. When I tried to call and get just passes to get to beach and pool, the property manager made a big deal out of it...we finally got passes but with some difficulties....condo was very clean but cleaning service left linens in the washer.
Yes, the guest wanted to check in early and get the car passes early. We were checking and inspecting properties during the day, but went back to get the car passes for the guest hours before check in. They had the passes at noon, four hours prior to check in. We did accommodate the guest hours prior to check in. Thought management handled it as well as we could at the last minute. Thank you, Hilton Head Vacations
Great vacation until mandatory evacuation
This property is as advertised. The property is well kept and very clean. We really enjoyed our stay. Very easy access to pool and beach. All was well until mandatory evacuation happened. Definitely would stay here again.
This condo is beautifully furnished, conveniently located, and has wonderful amenities. I would say there again in a heartbeat. I suggest the cleaning crew check the balconies (we found a lost article from the previous tenant there) and wipe down the shelves in the refrigerator. It would also be nice to have more than one dishwasher soap tab and a sponge. We had a wonderful time - thank you!
Thank you for the wonderful suggestions. Yes house keepers are supposed to check decks too. Will remind them. Glad you had a wonderful time.
Please come back and stay with us again soon.
Thank you Robert Young Broker HH Vacations
Nice but not “luxury “ as in discription
Having keys and not a code to access the condo was very inconvenient. And having to come get the check in packet and return keys - not convenient. The towels were old and scratchy- not plush if this was truly a luxury condo.
beautiful condo and beach
Everything is clean and beautiful. Great beach access. On another note if you go for rest and like to sleep past 6 am this is not the place. Very noisy. We had children in the condo above us running from 7 am to 11 pm guess they never left. Maintenance around the building started bright and early. Curtains in the master would be a great addition. Will not be back to this condo. Rental agency could never get us the correct pool access code.
Over 117 Miles of bike paths and over 17 miles of white sandy beaches. Enjoy over 250 restaurants and 200 shops in Hilton Head and Bluffton, all within minutes of the condo. Great views and great location!!