Southern Vacation Rentals
Check-in: 4:00 pm
Check-out: 9:00 am
Minimum age of primary renter:25
Home away from home
Short walk to beach, comfortable beds and patio seating. Sunset view on the bay priceless.
Thank you for sharing the positive review. We are delighted to hear you felt right at home. Hope to see you again in the near future!
~ Your Southern Team
The unit is filthy. Walls throughout are dirty, front door is partially painted, mold/rust in bathrooms, stained carpet. The brown toilet brushes were sitting out upon arrival. The indoor pool was never warm. Our children turned blue after a short period in there. Despite calling and reporting this, it was never fixed.
Thank you for this review Julie. We appreciate all of your feedback about the cleanliness of the condo and have addressed the housekeeping team responsible. We would have been happy to come address these concerns while you were on vacation had they been reported to us. We apologize that the indoor pool was not warm during your stay. While this does not fall under our management, we will certainly provide the HOA with this feedback. We hope to see you again in the future.
Your Southern Team
The condo was beautiful, unfortunately the second day we were there they closed the outside pool and hot tub. We were very disappointed about that.
Thank you for this review Celeste. We are so happy that you enjoyed the condo and your vacation. We apologize that the outdoor pool and hot tub closing effected your vacation. With the work that the HOA was doing near the building it was just not safe to have it open. Thankfully the indoor pool was still available for use! We hope to see you again soon.
Your Southern Team
Perfect area, very clean, and quiet
The condo is further down the strip away from the hustle and bustle which was so nice! The condo was very clean and well kept. The beach was a short walk across the street, and the bay is a lovely view from the rooms. I highly recommend and hope to make it back once again I the future.
Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation!
Beautiful view, poorly managed
We loved the location and the condo was nice. However, we were very displeased with the management company. I was assured they would reach out to me about my frustrations, and they never did. We were not provided a current parking pass and my husband had to speak with the security guard at length so we wouldn’t be towed. The lock on our door broke and we were locked out of our condo. Beds were not comfortable. We had to pick up the key in Orange Beach for a Gulf Shores rental. And the list goes on....it’s a shame because we truly loved the view, the pool, and the condo would have been fantastic with a little more attention to detail.
Thank You Brawner Party for your review, your feedback is very important. I am terribly sorry that your stay was not perfect and there was not follow up on your concerns. I will be handling this with the team and find out what happened, I want to assure you this is not a norm. The lock was an unforeseen maintenance issue and I do feel this was a one time event, this was fixed within 10-15 of your call in. I will make sure our property team checks the beds, this is the first complaint we have had regarding the mattresses not being comfortable. I hope you will continue to visit the Gulf Coast.
Overall this is a nice place to stay. Condo was good size for the five of us. Everyone had their own bath which was nice. Kitchen was large and well stocked. Loved having the pool and dock on the lagoon side. The beds were not the most comfortable and there was only one extra blanket for the entire three bedroom unit. Pillows were terrible and very small, so make sure to take your own from home. If you want to hang your clothes take your own hangers, as there was one (1) in the entire condo. Also, although the door has a keyless entry you aren't allowed to use it. Therefore you have to go twenty minutes in the opposite direction to pick up you keys to get into the condo. The lock in this unit also needs to be replaced as it takes forever for the lock to engage.
Thank you for providing feedback in regards to your recent stay with us! We are so glad to hear you enjoyed the unit and want to thank you for the valuable feedback you provided. We strive to provide the highest quality of care and service and appreciate the opportunity to improve on our quality of services. We hope to see you back again soon!
Kind Regards, Your Southern Team