Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:21
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
I’ll start with some positive remarks. This house is a good size for 2 families to enjoy a Vacation and it is close to Disney. The community hot tub is large and hot. I enjoyed relaxing there after long days in the parks.
The pool looks very nice but it was not warm enough to swim in even though we paid to have it heated. That was a huge disappointment.
We were also very disappointed that there was a large loud earth moving project going on directly behind us which completely ruined the serene atmosphere which was advertised. The vibration of the rumbling engines could be felt in the house and the beeping alarm that the machines make when backing up woke us each morning around 7.
We found the beds to be uncomfortable. The bed in the ground floor master was comically loud/squeaky.
Both families agreed that there was not enough towels and the towels honestly looked like they were 30 years old.
The neighborhood pool was packed. I couldn’t find a chair to use around the pool on one visit. The lazy river was freezing cold.
There were minimal supplies in the house, no dish soap, no laundry detergent, and no pool towels.
I have used VRBO for 3 recent vacations. Even though this one cost the most it was easily our least favorite of the houses. I would not stay here or in this neighborhood again.
Thank you for your feedback, Brad. We appreciate it and apologize that you didn't enjoy your stay. Always know our team is a phone call away and would have been pleased to bring a larger supply of towels, although we do inventory them with each stay. As for supplies, we do detail in our arrival instructions what items we provide and what we suggest guests bring or purchase upon arrival. This is provided upon placing your reservation so guests may plan accordingly. As for the pool heat, in times of cold spells the pool can be more difficult to heat as the heating element is competing with the wind and outdoor temperatures. Our team would have been more than happy to have checked this and done what we could to get it as warm as possible. Pertaining to the development nearby, unfortunately, this we have little control over as the community is developing a new phase. They do have specific hours which they are allowed to work and the HOA does ensure that is being adhered to, still we truly regret this interrupted your stay. As for the mattress, we'll be sure to look into this. Regarding the clubhouse, indeed spring break is one of the most popular seasons in Orlando to explain the high occupancy levels. We appreciate all of your feedback and do wish we could have assisted you during your stay to help make it more enjoyable. We are always available for our guests and would have done what we could to have turned your experience around. Thank you again for both your business and your feedback; we greatly value both.
Pro’s: Beautiful house and pool. Liked that we could walk to larger pool. Cons: need at least one large skillet to cook breakfast, with 5 bedrooms there is going to be a larger family,would make cooking a lot faster.
Thank you kindly for your review, Brenda. We'll be sure to check the inventory of cookware and make any necessary replenishments. It was a pleasure to have you as our guest and we hope to welcome you back again soon. Thank you again!
Enjoyed our stay
We enjoyed our stay. We would stay at this home again . Quiet, guarded gate, spacious rooms and kitchen area. Love it!!
Thank you kindly for your review. We're so pleased to know you enjoyed your stay. It was a real pleasure to have you as our guest and we hope to have the opportunity to welcome you back again soon. -The Team at FL Star Vacations
From Grand kids to Adults was great planning to stay two weeks next trip
Thank you! We're so happy to know you enjoyed your stay and looking forward to your return next year! Thank you again. - The Team at FL Star Vacations
Fantastic house! Clean with wonderful amenities
We loved this house. There were 9 people staying there and there was plenty of room. Plenty of towels and lots of things to do. Thank you so much for such a great stay!!
Thank you very much for your review. We're so happy to know you enjoyed your stay and hope to welcome you back again soon! - The Team at FL Star Vacations
Beautiful House !!
My family and I had a great time here. Perfect location and wonderful setting. The was set up very nice and the resort pool was great. Could not ask for a better place.!!
Thank you for your review. We are thrilled to know you enjoyed your stay and hope you'll return again soon. Thank you again!
-The Team at FL Star Vacations