Bedrooms 4, Bathrooms 3.5, Sleeps 14
The house was wonderful and was exactly like it was pictured! The only complaint was the mix up with the check in and check out.
I am so glad we were transparent with the house and what we were offering exceeded your expectations!
I have now created a check-in/check-out calendar for our team so we are all to be on the same page to ensure this does not happen again!
Thanks so much!
Allie & The Stellar Team
Need new pots and pans, clean the kitchen drawers
This house has unfortunately seen the terrors of renting in its short time and unfortunately some cleaning has been neglected. The cleaning fee that is charged apparently doesn't get applied to cleaning the kitchen. Upon arrival we had to empty the silverware drawer and run everything through the dishwasher because the amount of grim and hair in that drawer was disgusting. The whole week we kept the clean silverware in a cool whip container just so we didn't have to open that drawer again. The pots and pans are are so beat up that they are probably dangerous to eat out of. All of the tephlon coating is chipped and that's just not safe. The rest of the house was very clean compared to the kitchen and it is a great layout. The pool was very nice though the pool deck wasn't picked up prior to our arrival. I know we rented towards the end of the season and I hope a deep clean is completed a couple of times a year. This house could be a great get away with just some attention to detail cleaning and new pots and pans.
I hate that you found these issues upon your arrival. Our guests happiness and satisfaction comes first. I would have loved to have brought over new pots/pans & deeply cleaned the kitchen including cabinets, and drawers for you. We have had a very busy summer this year, but that gives no excuse to the quality of our homes and the cleanliness. I am contacting my property management team, and cleaners immediately to assure this does not happen again in the future. We apologize for the inconvenience it has caused you and hope you consider booking with us again in the future.
My deepest apologies, and thanks for the feedback
Allie & The Stellar Team
No problems with rental. Nice house.
So glad there was no issues.
We strive to keep our customers happy!
Relaxin and Shellaxin at Holden
This was our first visit to Holden Beach and Dock Holiday made our family vacation fun, relaxing and memorable. The home was thoughtfully appointed and clean; perfect for our family! We appreciated having the option of spending the day at the beach or the home's private pool. We loved having the golf cart to run to check out the area, grab lunch, ice cream or head to the beach; the only time we used our car was to go off the island. The elevator was a bonus ; if stairs were a challenge or simply to haul your groceries and luggage, like we did! We loved our visit! Thank you to the owners and Stellar Beach rentals for making our family vacation memorable and perfect, in so many ways!
The Kaminski-Bable Family
Great property, close walk to the beach access. Everything at the house was clean and as it should be.
Thank you so much
Property was great. Seamless rental.
Close to City of Wilmington Battle ship museum and close to Myrtle Beach attractions Barefoot Landing, and Boardwalk.