Joe & Joanne
No refunds for cancellations made after payment is made
Great location standard apartment
We had a great stay at the Poinciana 209. The location is the best bit about our stay. It’s so close to both the marina, IGA, pool and the beach. Having the buggy made it so easy to get around as well.
The room itself is slowly getting reno
Fantastic location and views - a lovely apartment!
We stayed at the apartment in early March for 4 nights. It has recently been decorated and now has new flooring throughout.
The main lounge is nicely furnished with a great new corner suite...so comfortable!
The kitchen and bathroom are still to be updated but we found them clean, fully functional and the shower had good pressure. The main bed was large and very comfortable, with new fresh bed linen and fluffy towels.
The location of the apartment is excellent - 7 min walk to the marina or a 7 mins walk the opposite way to the lovely Catseye beach. Having the use of the buggy was a huge plus for us and we used it daily. Just remember you must wear your seatbelt from the moment you drive it.
Views from the apartment were amazing - palm trees and a stunning sea view. Our highlight was seeing the Wallabies on the lawn every afternoon, such a great sight along with all the cockatiels! The bat dance at dusk was also an added extra....fascinating to watch!
The only downside for us (as visitors from the UK) was the lack of WIFI at the apartment, but that’s our own fault for assuming it had it. We were able to buy a daily code from the hotel resort for WiFi access $10 but it was only for limited areas on the island and it didn’t reach the apartment.
To end, we’ve had a fantastic stay here, thank you and if it was nearer the UK we'd definitely be staying here again.
As holiday home owners ourselves and quite particular, we’re happy to highly recommend staying here.
Good location but that's about all
As someone said prior, the pictures are deceptive.
Yes, the apartment is large and has amazing views. And the use of the buggy was great addition and we loved this.
But the apartment itself is another story. Yes, it is outdated and the whole place feels like a cheap motel, but the main issue is the cleaniness or lack of. For the price,I think it's quite shameful not to be able to upgrade the dirty couch or buy some nice and clean bed sheets or new towels. Like basics. The couch is disgusting, we had to put our own towels just to sit on it, I felt totally gross as it has stains. The same with bed sheets. They were dirty,supposed to be white but had highly visible yellow and brown stains, I felt so uncomofrtable to sleep in it. There was no extra sheets and the extra cover or extra blanket we wanted to use were disgusting and smelly. Very unimpressive and gross. The bed is not exactly a bed either-it's two single mattrasses put on one, no bed frame,pillows also yellow and stained. They removed the mirror and put extra single bed there which is not any cleaner. For this price, we could have stayed in a proper resort, but missed out as we booked last min. Def a mistake and would not be coming back.
Overall, with little bit of love and though, this place could be very nice. A cheap couch, a cheap bed and target bed sheets would make a huge difference. And yes nice towels. Get rid of stinky old linen too. Not much thought has been put in for the experience of home away from home. And yes the tiles need a good wash. Couldn't wait to get home to my clean house.
Hi Tatjana, Thank you for your feedback which we have passed onto the owners. Due to the high occupancy rates over the last few months, it has been hard for the owners to get into the apartment. They are currently arranging for the apartment to have a fresh coat of paint and having some of these items looked at and fixed. We do suggest, as per our terms and conditions, that all guests let us know of any issues during their stay, so that they can be resolved as quickly as possible.
Great service to an ok apartment
Position and valet service to this apartment was excellent!
What the property provided was good .
It could definitely do with an update like others in the building- but was more than fine. The floors were filthy. I re - washed
t-towels and the stability of the fridge could be looked at, it needed extra care when closing it each time.
We would definitely book in this block again
A Place to call Home
From the moment I walked into this apartment, I was totally amazed. The whole place was very inviting, clean and wanting to give you more. Yes the apartment is a little dated and it does show signs of wear and tear but for the money I spent I could not have been happier. This place had everything you would require for an unbelievable holiday and that is what I got.
A nice 1 bedroom unit with a great outlook.
As with other reviews, it is a bit outdated and could do with a facelift. This though is hardly significant, as it is a great large one bedroom unit with a great outlook. Having breakfast on the balcony with the view is amazing. The unit has all the basic essentials required, with a large lounge room and bedroom. The bathroom is certainly dated but still very functional. The valet service provided is excellent, both on arrival and departure. The buggy with the unit is a big plus and a fantastic way to get around. Our stay was very pleasant and will definitely return. The position is convenient to everything, the marina being a two minute trip in the buggy as is the main pool and most restaurants. Overall, we had a great week and really no complaints.