100% refund if cancelled at least 60 days before arrival date.
House was excellent, everything that you could want. Enjoyable stay.
Glad you enjoyed your stay Paul, thank you
Stay with the girls.
Great spot close to town. Comfortable and cozy.
Excellent location. Cottage was very lovely, quaint & clean.
We really enjoyed our stay in leafy Bright. Catherine’s Cottage was beautifully presented & within easy reach of the town centre.
Thanks very much for your review Tania. Fantastic to hear you enjoyed your long weekend at the cottage.
Great character cottage
Lovely charming cottage in Bright, great location and good amenities. Would like to return in the cooler months to make use of the fire!
Very comfortable stay in beautiful location
Lovely cottage and garden. Great experience for our 3 nights in Bright.
Could be cleaner
Advertisers enjoy log fire (no wood)
Cobwebs everywhere including over glasses
Glasses in open display area had not been cleaned. Used & put back e.g. finger marks, lipstick & some not even dried. We had to put them all back on dishwasher.
Advertisers shampoo etc. no shampoo but plenty of conditioner & body lotion
Some DVD cases empty
Poor quality TV that vibrates when actors talk
Hi Anne, we are sorry to hear you were disappointed with the cottage.
A firewood order had been placed prior to your stay however because it was late November and almost summer it was not deemed an urgent delivery.
The unclean glasses/cobwebs are a concern and we will address this with the property manager and can only accept they were overlooked in a very short turn around between bookings.
If guests forget to bring their own toiletries a small quantity are provided. We have now updated the listing to avoid any confusion.
We stayed at the cottage ourselves immediately after your visit and had no problems with the TV, we acknowledge it is not the highest quality but believe it is more than adequate. We will open the complimentary DVD’s and check for missing ones.
We trust that despite the issues you have raised you managed to enjoy your week.
Thank you again.