Manage My Getaways (Holiday Property Management)
About Manage My Getaways (Holiday Property Management)
I run a property management business called Manage My Getaways. This is one of many properties that we manage. We are here to help make your booking process easy. We provide lots of information to ensure your stay is memorable.
100% refund if cancelled at least 60 days before arrival date. 50% refund if cancelled at least 30 days before arrival date.
Peaceful and Quiet
Staying on the Island on the long weekend was so peaceful in Rhyll. You wouldn't know about the thousands of people commuting on and off the island that weekend. Rhyll is a little pocket of paradise, so many walks to do and relaxation to be had.
The house is very dusty and house has a strange smell
The house is quite dusty especially the bathroom.
The house has a strange smell. Not sure if the mattress protectors and pillow protectors were cleaned
The kitchen utensils were not cleaned properly...
The flooring and carpet also didn't seem clean.
Although the spa was well maintained and we did enjoy it the surroundings were also very dusty and lots of cobwebs.
The house should be more well maintained for the rates that were charged.
Thank you for your review Lesley, we appreciate all feedback both positive and negative and we strive to address any issues immediately. We would like to reassure our future guests that in May this year (2019) we engaged a new property cleaning company to conduct regular routine maintenance at property. This has been working really well and we have now addressed all of the issues mentioned in your review. The programme is designed to eliminate any issues moving forward. We are here to help and make your stay as comfortable as possible. Regards Management
Comfortable and quiet
Stayed here 3 times now so really that says it all. Quiet location, lots of room, comfortable, and great outdoor spa. Needless to say we’ll be back 😊
We had a wonderful time! The house was perfect for our stay, had everything we needed!
Not what I had expected
Overall good location and a big house but felt that it seriously needs touch and care from the owners so it feels like a retreat. Touch up of paint and a proper fixer up needed. Place was a little bit dirty also. We didn't use the spa facilities as it was a bit dated for us big down side and the location of where it is is a big disappointment as I had booked this for the sole purpose to enjoy spa facilities.
Thank you for your feedback. We would like to take this opportunity to advise our future guests that any cleaning issues have been addressed as this property. We have employed a new cleaning company that complies to a very vigorous checklist. We have had very positive feedback since the changes were made. The spa is on the ground level of the property and is advertised accordingly. It's a modern spa so we are quite confused as to why you could not enjoy the spa facilities. We have never had this complaint before and we were very surprised to read your negative comments. We would like to assure future guests that it's a great spa and everyone else who has stayed at the house loves it.