Gold Coast Holiday Rentals
No refunds for cancellations made after payment is made
The view from the balcony was amazing!! Just like pictures!! The apartment was clean, rooms Large
The apartment was well located to beaches. Shops and restaurants!
The only surprise and disappointment we had was that there wasn’t any I internet in the apartment.
Great location, great value
Check in was easy, amazing ocean views and central surfers, great for the family. Older apartment and priced accordingly. Highly recommended
Great location. Easy system for pick up and drop off of key. Good property. Not brand new but price wise excellent value. We had a three bedroom unit that was well laid out and plenty of room. Very clean and comfortable beds and furniture. Close to restaurants, bars etc. Across the road from the beach making it easy to enjoy an early morning walk and watch the sun come up. We also had excellent views of the beach. I normally stay in Broad beach, but would come back to this property for family visit. Would highly recommend.
Our stay at the Moroccan was good. Great location across the road from the beach and a short walk to Surfers Paradise shops and restaurants. The nightly rates for a 3 bedroom apartment was low and the apartment had lovely sea views. Would recommend.
Big apartment. The best part is view of the sea from my room and 2 min walk to beach. Food and shopping very convience.
Don't book here!!! Misleading listing!!!
Do not book this listing. Gold Coast Holiday Rentals use this listing to bait you into another apartment in another building of the complex which is nothing like this one.
When we addressed the matter with the agent he flatly denied any wrong doing and said we should have then checked the photos on the confirmation emails here is a link that he sent to us which then redirects to his own site after we enquired on stayz.
The agent is arrogant and blatantly abusing the stayz platform. If you do happen to book he will not help you with any concerns only refer back to his own website over and over as justification for his misleading behaviour.
Worth mentioning also for an entire week stay we were provided 2 loo rolls for 4 people, one sachet of dishwasher detergent and the cleanliness was sub par to say the least. One of my guests found a mouldy tissue under the edge of the bed and the bathroom ceiling in the ensuite was also mouldy, the couch is a brown microsuede and is also suspiciously sticky.
Save yourselves the hassle and dissapointment. Avoid Gold Coast Holiday Rentals at all costs.
Hi Andrew, I am sorry you did not receive the apartment you wanted when booking, but you were NOT mislead in anyway. After enquiring, you were sent an automatic email that listed an apartment that was available for your dates. It had a massive orange button on it saying VIEW APARTMENT. Next to that button was a smaller orange button saying BOOK. I then received an email you cc me in, that was sent to your staff saying, "Can we please book in the below quote. Just press the book below". Your staff has then booked the apartment for you. I am not sure why you wouldn't click the VIEW APARTMENT button. When you click on the VIEW APARTMENT button it shows you the exact apartment you are booking. We are proud to offer our guests photos of the apartments before booking, it is why our reviews are usually excellent. The email was sent to you so you can look at the photos of the apartment before booking. It also shows you the floor plan, and all the details that is included, like whether it has Foxtel, wifi, parking etc,., We give all our guests before booking as much information as we can about every apartment, and we are only too happy to answer any question people have. We tried our best to explain to you what you had done, but you were extremely aggressive and tried to bully us into giving you another apartment that someone else had booked. I am always here to help anyone before booking to make sure they get the apartment they want. It is totally unfair and dishonest to leave a review like this. When you book with us, the apartments will be made up with beautiful fresh linen, and there will be a bath towel for each guest, with a face washer etc,. for each bathroom. We provide a starter pack for you for when you first arrive so there is no need to duck our straight away to the shops. The starter pack will include toilet paper, some washing detergent, soaps, shampoo, some tea and coffee etc,., It is just a starter pack though we don't actually refill each day. Our cleaners take great pride in there work, and like our other reviews say, on all our ads the apartments are meticulously cleaned. We look forward to continue to offer the best service and the best apartments available to all our guests.