Dayle Heighway/ Corinna Bell Daughter
No refunds for cancellations made after payment is made
Great House,clean and comfortable great outdoors and games room
the Kids loved the games room
Thank you Sophie. I am glad the children enjoyed the house. Thank you for leaving the house lovely and clean.
A lovely clean and comfortable home with all the amenities needed
We had a great stay
Thank you for everything , you have been a great group to visit us.
A great backyard for the dog, information about accessing key was difficult.
I needed a place to stay in Bunbury with my dog and her review would probably be 5 star because the back-yard was large, secure and interesting for her. I can see this would be a good place a for a family with kids (I was a solo traveller) with lots of beds and toys, however it is older and full of furniture, knicks-knacks and other items which were very dusty. It was neat and the sheets were clean, and has all the basics. I had to initiate contact more than once to ask about collecting a key, and still had to ring two hours before I arrived for information about this.
Hello Kylie I do apologize for any inconvenience that you have suffered.
Unfortunately we have had a dreadful unforseen fatal tragedy in our family. I can say no more except my family has to come first this time.
NEVER AGAIN. WORST STAY EVER!
Not impressed at all. Overpriced for a so called family budget home especially when pricing was disputed & you get three different figures. Very disappointed with the way we got treated. Cleanliness wasn't the best as we had to wash everything before use. BBQ was full of cockroaches didn't even use it. Couldn't lock up securely as locks were dodgy. Front security light could not be turned off manually & would shine in the main bedroom. Carpets were filthy & smelt, not good with asthmatic child. Bathroom had rust on doorframe & showerhead. Too many rules required considering the condition it was given in. Definitely better accommodation elsewhere for the price they are charging now
As a business lady who works in Real Estate I am surprised and disappointed that you would treat us this way.... and write a bad review.
You neglected to say that you had only paid for 6 people but decided to share the house with 8 people.... and refused to pay me the extra payment for them.....
When we met you, we were very friendly to you even when you refused to pay me for the extra 2 people.
We both agreed to let Home Away sort the payment out. This we did.
Home Away said they would hold the security bond back to pay for the 2 extra people.... When they did this, you went to Consumer Affair....
When we were discussing the payment for the extra 2 people, you never complained or said there were any problems with the house....
You arrived very late at night, so it would have been extremely difficult for you to wash everything before use....
The security light will ONLY stay on if the light switch has been PUT onto ON.
There is rust on the door frame in the bathroom, because it is near the shower and the frame is metal.
If you thought the house was OVER PRICED why did you book the house.... and I'm not sure why, if you thought the house was not CLEAN you would stay for 4 NIGHTS ....
We enjoyed our stay it had every thing we needed and it had a big yard for the dogs as well
Thank you Brett we are glad you enjoyed your stay, and we hope to see you again in the future.
Expensive two nights
We stayed for two nights with our two dogs which the house is great for,but paying $685 for two nights is overpriced for the area the house is in. There were items that needed fixing and I ended up dusting a bit as it had been a while in some areas.