Manged by Coastal Holiday Rentals Surfers Paradise
Coastal Holiday Rentals
About Coastal Holiday Rentals
Coastal Holiday Rentals are a Licensed Real Estate Agency in Surfers Paradise. We have been providing many happy holiday guests with holiday home and apartment accommodation since 2010. For the best deals, always book direct with Coastal Holiday Rentals 5518 8659
No refunds for cancellations made after payment is made
Super nice apartment!!
Checked in at the Holiday Holiday office - the girls there were super nice! Check in was so easy, the apartment was in great condition with a very nice view and was very spacious! Higly recommend!
THANK YOU For your 5 star review - you were perfect guests! We would LOVE to have you back! Kind regards, Coastal Holiday Rentals
The apartment was very tidy. With just me and the two kids staying, the futon couches made it more of an adventure for night sleeping. The pool, spa, sauna and gym was available and easy to access. The resort is only accessed by key, so made me feel safe about leaving my car in the underground parking garage. The king size bed was too comfortable as I laid in bed staring out into the ocean. I loved the tram just outside the gate making it easy to get to the Cavill Shopping Centre. For a six day stay, the price was unbeatable and would stay again in a heartbeat. The only inconvenience I found was the inadequate amount of toiletries for a week long stay. There was only one roll of toilet paper, one little bar of soap and the tiniest tube of shampoo. The washer and dryer were excellent and easy to use. Too many great things to say and an excellent place to stay all in all. Again, I will stay at the Mantra Sun City Resort!
Sun City apartment
On arrival we had to wait for someone to meet us with a key.
We got to apartment to find there was no linen for our children which we were assured there would be via email. The linen didn't arrive until quite late that evening.
The apartment (particularly the bathroom) wasn't adequately clean.
We went to use the tennis courts (which was listed on the resort features) and the reception said they couldn't provide us with tennis racquets as we were staying in a private room.
The light in the main bedroom and laundry didn't work which the cleaners would have noticed. Both split system air conditioners were not adjustable, you couldn't change the temperature or fan speed.
Location was excellent. Pools were lovely.
Hi Donna, we advised you before you accepted the booking that someone would meet you at the resort for your check in, which you agreed to before you booked. We did also ask you to phone us when you were half an hour away from the resort, which you did not do hence the 5 minute delay with your check in. We wish you would have contacted us during your stay in regards to the cleanliness as we do have a cleaning guarantee and would have had housekeeping return to the unit immediately to rectify any issues. The air-con has been checked and is fully functional. At 50% less than the cost of booking direct with the Hotel we believe we have provided you with good service at an exceptionally affordable price. Kind Regards, The Coastal Holiday Rentals Team
Clean, central and convenient
We thoroughly enjoyed our stay, great swimming pools and a little gym at the hotel. Great location, not too far from the beach, shopping and tram stop at the door. The unit was a little bit tired. It was neat and clean with beach and pool views.
Hi Kim, Thank you for taking the time to review your stay. We are glad you enjoyed the central location and had a comfortable stay. We hope to welcome you back. Kind Regards, The Coastal Holiday Rentals Team :)
This is a great apartment. Nice size bedroom, kitchen, bathroom and walk in robe. Beautiful view from the lounge and bedroom. The sun city facilities are nice, I made use of the indoor pool and spa. Location is great, tram stop at the door step, or a nice walk (1km) down to cavill avenue. I would happily stay again.
Hi Ben, Thank you for your amazing review! We are happy to hear you enjoyed your stay at Sun City. They have great facilities to enhance your stay. Thank you again and we hope to welcome you back again with your exclusive offer! Kind Regards, The Coastal Holiday Rentals Team :)
You get what you pay for.
Reasonably priced and good location close to the beach and shops. Good sized one bedroom unit which is starting to look a little tired and could do with refurbishment. One of the lounge walls had paint peeling, some of the cutlery appeared not to have been thoroughly washed and both the bed cover and top sheet were marked/stained. OK for the price but would need to be updated and its cleanliness improved for us to consider this unit again.
Hi John, Thank you for taking the time to review your stay. The unit is in a great location and we are glad you were able to utilise the local area. We wish you would have contacted us during your stay in regards to the cleanliness as we do have a cleaning guarantee and would have had housekeeping return to the unit immediately to rectify any issues. We hope to welcome you again with our past guest discount. Kind Regards, The Coastal Holiday Rentals Team :)